Shop Reviews

Served by Vincent, a very warm staff member from Prism! Love the service and explanation of the product. Also, he directed me to the promotions on Shoppe to save money!

I had a truly wonderful experience at Prism+ Tampines Mall, thanks to the outstanding service from Jeff and Ally. They were incredibly patient, attentive, and went above and beyond to assist my mum in selecting the right fridge. Both of them took the time to explain the features clearly, answered all our questions with care, and made sure my mum felt confident and comfortable with her purchase. It’s rare to come across such genuinely kind and helpful staff — Jeff and Ally are absolute gems! Thank you for making this such a smooth and pleasant experience.

Retail staff - Jeff was very kind and supportive, and explained the products we were interested in purchasing very well. In the end, we purchased a System 4 air and washer from him, given his excellent service and knowledge.

I recently purchased a PRISM+ 86-inch TV at the IT Show, and the experience was fantastic. The sheer size and picture quality of the TV are truly impressive—crisp resolution, vibrant colors, and immersive viewing that transforms any living space into a home cinema. What made the experience even better was the excellent customer service. Jordon, the sales attendant, was incredibly knowledgeable and patient, answering all my questions about the TV’s features, installation process, and warranty. He took the time to walk me through the different models and helped me find the best deal that suited my needs.

**1. Professional & Knowledgeable** Anthoni Rao provided outstanding service from start to finish. He was incredibly knowledgeable about the products and took the time to explain every detail clearly. I felt confident in my purchase thanks to his honest advice and expertise. Highly recommended! **2. Exceptional Customer Service** I had an excellent experience with Anthoni Rao. He went above and beyond to ensure I understood the features of each product and helped me choose what was best for my needs. His professionalism and in-depth knowledge really stood out. Great service! **3. Expert Guidance with a Personal Touch** Anthoni’s product knowledge is top-tier. He explained things in a way that was easy to understand and helped me make an informed decision. His friendly and approachable manner made the entire process smooth and pleasant. Truly commendable service! **4. Honest and Insightful** It’s rare to come across someone as genuinely helpful as Anthoni Rao. His advice wasn’t just informative—it was tailored to my specific needs. I appreciated his honesty and depth of knowledge. A great asset to any team!

I rarely leave reviews, but the outstanding service I received from Jeff and Ally absolutely deserves to be recognised! When I first visited the store on Saturday, Jeff was incredibly patient, knowledgeable, and genuine. His attention to detail and willingness to walk me through every question gave me complete confidence in my decision. It wasn’t just customer service, it was customer care. His professionalism and warm demeanour truly made the experience exceptional. Today, I returned to finalise the purchase and was assisted by Ally, who was just as delightful! She handled everything seamlessly and ensured the process was smooth and hassle-free. Her friendly and accommodating approach made me feel completely taken care of. Jeff and Ally's sincerity and dedication to excellent service made what could have been a stressful decision into an enjoyable one. I couldn’t be more grateful, and I highly recommend this store to anyone looking for not just products, but people who genuinely want to help you make the right choice. Thank you both so much!

Genki never disappoints! Love their regular items, but love their seasonal items even more! They’re always a pleasant surprise so I never get bored. We tried this extra long salmon sushi this time round. Shiok!

Server: Yukelin Very good and professional service. Even during peak hours, she still managed to clean up the plates and refill the green tea promptly, without me even needing to ask. We had a very happy dinner with my family, with no worries.

The staff member, Yuke Lin, from Tampines, is very polite and patient. She proactively helped and assisted me, unlike some other staff members. Overall, it was a good experience after she came.

Food is as great as always. Today, we had the opportunity to be served by Yuke Lim for dinner, a very enthusiastic and pleasant lady who greeted us and was proactive in meeting our needs.