Lee is a patient and experienced salesperson. He gave me a lot of good advice and understood my needs, explaining in detail from the start until the collection date. I would like to recommend Lee as your future salesperson. Be as happy as I am. 😊
Xavier
5
Lee was very helpful and caring during my buying experience. He went out of his way to understand my needs and made the whole process easy and comforting. This was truly first-class service from him!
Jeshon
5
I had a fantastic experience at Poh Heng Tampines. Lee, the staff member, was warm, patient, and incredibly knowledgeable, making my family and me feel comfortable throughout my visit. He took the time to explain the different designs and helped me find the perfect piece that suited my taste and budget. The selection was stunning, and the quality of the jewellery is top-notch. I truly appreciated the attentive service and the genuine care shown. Highly recommend this outlet if you’re looking for beautiful pieces and excellent customer service!
Aznan A
5
Jenny Yeo at Poh Heng proved incredibly helpful when I needed to replace my broken necklace. She listened attentively, understood what I was looking for, and went the extra mile to locate the exact same piece. Her professionalism, patience, and dedication made the entire experience smooth and reassuring. I truly appreciate her outstanding service and warm assistance.
Peggy Ng
5
I was looking for an automatic Seiko watch for ladies, and Rubin helped me decide to get a limited edition one and offered me a good discount. Rubin also made an effort to adjust my strap multiple times to fit my wrist nicely. Good service. 👍🏻
Ahmad Qayum Othman
5
Helen messaged me on WhatsApp to collect the watch I sent for servicing. When I came to collect it, she also served me. She was very helpful. Good job, Helen!
Founding Media
4
Here's the edited review:
Located on Level 1 of the mall, the store is easy to locate. They display a variety of branded watches ranging from $100 to $6000. Staff is friendly and spoke well. We completed our purchase within 30 minutes, and the transaction was smooth. Currently, a 20% discount is available on most models.
Radhika Yadav
5
It was such a smooth and pleasant experience to buy my new watch here. I was assisted by Helen, and she was very helpful and accommodating. She was very patient and full of laughter and jokes. Thank you, Helen Ma'am, for this fun purchase. Thumbs up for service. 🙂
Simon Tan Si Ming
5
I had a very smooth and straightforward experience getting my new Seiko from Helen last night! I already knew what I was interested in getting and contacted them via WA in the morning, followed by a quick call from Helen to confirm my order. Once there, she knew who I was by name, and I pestered her with questions about my old winder that needed a new power adaptor, my old automatic watch that needed servicing, leather bands, and so on. She was calm and pleasant, and answered my questions well while even managing to attend to another customer at the same time. In the end, I added a new Boxy winder, and she gained another happy customer in me. Keep up the good work, @Helen!
Omar Bin Mohd Ismail
5
I had a good and quick experience at Vincent Watch once again. This was my second purchase, this time for the Yema Superman 500. I was happily surprised to know Vincent Watch has a small stock of this brand. Though not widely known in SG, it's a fantastic piece nonetheless. Coincidentally, the salesperson Louis was wearing a Yema as well! Louis gave me a good deal for it, and the entire experience was great!