I've had repeated issues at the Toys 'R' Us in Tampines Mall regarding incorrect price tags. This is the third time I've encountered price discrepancies, where the displayed price is lower than the charged price. Despite pointing this out, I was told I had to pay the full retail price. It's disappointing to see the price tags not updated, and the staff unwilling to honor the displayed price. I hope the store improves its practices and provides a better experience for customers moving forward. They refused to sell the item to me at $24.49, insisting on $31.49, despite the $24.49 price being clearly displayed twice – both at the top and bottom.
Harith Harjan
3
Toys "R" Us, the sprawling toy haven, offers an array of toys catering to every interest and age group. The vast selection ensures there's something for everyone, making it a place for both kids and the young at heart. The variety can transport adults back to their childhood, igniting a sense of nostalgia and wonder. The store's spacious layout allows for easy exploration, making it an ideal destination for families and toy **lovers**. Whether you're searching for your favorites or the latest trends, Toys "R" Us stands as a haven for all things playful.
Rajan Arasu
2
I visited this branch on a Sunday afternoon, and it was relatively crowded. This outlet is smaller than others I've visited. It seemed to be understaffed. I was there to purchase two well-known patented toys, but I couldn't locate them in their relevant sections, and no staff were around to assist. The cashier was overwhelmed with customers, and I didn't want to intrude. It looks like I'll be purchasing my items on Amazon instead. I was very disappointed, as I have been a regular patron of Toys 'R' Us since the early 90s.
Thulasi Karuppasamy
5
Toys”R”Us at Tampines Mall is a fantastic spot for anyone living in the East, especially if you have kids! This store may be smaller compared to other outlets, but it’s well-stocked with a nice variety of small to medium-sized toys.
Whether you’re looking for action figures, board games, or educational toys, there’s always something fun and exciting to discover here. The layout is organized, making it easy to browse through the selections.
Plus, the staff are friendly and helpful, offering great suggestions when needed. It’s a convenient location for families in the area, and perfect for quick visits when you need a last-minute gift or a new toy for your little one.
I highly recommend checking it out for a quick, easy shopping experience with your kids.
Crystal
5
My husband and I walked into the store feeling very lost and unsure what to purchase, but salesperson Kelvin Loo approached us with a warm welcome. He was incredibly patient and took the time to guide us through the options, providing detailed explanations and recommendations. Thanks to his help, I found the perfect gift for my husband! Please come to Poh Heng and look for Kelvin! It was a wonderful purchasing experience. I will bring my family to buy more from him.
Chua Xinyi
5
I had a fantastic experience with Jenny at Poh Heng! She was incredibly friendly, patient, and truly cared about my requests. Unlike many salespeople, she wasn't pushy at all—just genuinely focused on helping us find exactly what we were looking for. She went out of her way to accommodate our preferences and made the whole process so seamless. If you're looking for a stress-free and pleasant shopping experience, I highly recommend finding Jenny Yeo.
Shu Yi Sin
5
It was a very good experience at Poh Heng Tampines with Fiona Pang. She is very helpful and explains in great detail about the designs I chose. I enjoyed her customer care service. Thumbs up!
Karl Skye
5
So impressed with Carmen's professionalism throughout the shopping process. She was patient with Mum's questions, providing detailed explanations. The level of service provided was outstanding and incredibly helpful. Thanks again for such amazing service.
I would suggest that Poh Heng consider incorporating more contemporary and fashionable designs into their collection.
Sharon Seah
5
Ms. Fiona Pang is so attentive and kind! She made me feel like a valued customer even though this is my first time visiting the shop. She chatted with me and gave me suggestions not just to make a sale, but like a friend. It was such a warm purchase experience! Will definitely come by again~
Lynn
5
I was so impressed with Fiona Pang's knowledge of diamonds. She explained everything clearly and professionally. She was incredibly attentive and made me feel like a valued customer, even though I had already told her in advance that I was just browsing for jewelry. I really appreciate her patience. Overall, I had a fantastic experience at Poh Heng, with great customer service and a variety of products. I will definitely visit this outlet again soon.