Here's an edited version:
"Hi,
Iām getting frustrated over the persistent absence of Miss Heidi, the teacher for my childās SAT class. Almost 70% of the lessons were taught by relief adjunct teachers.
1. How is the quality and continuity of instruction ensured with Miss Heidiās persistent absence?
2. Why werenāt parents informed beforehand when resident teachers are absent for such extended periods and so frequently?
3. Worksheets have been unmarked and even gone missing for weeks whenever relief or adjunct teachers took over. Where is the accountability and responsibility?
Please address and resolve these issues as soon as possible and provide an explanation to us as parents. Iām on the verge of raising a complaint against the centre to the authorities for this atrocious conduct. Iām not sure why I am still paying the full fees when such service is rendered."
Amira Chia
5
My son has been going for math classes, and his grades have improved significantly. I would recommend TLL to other parents who want to send their kids to tuition.
Kelisa Teo
5
My kids have greatly benefited from Learning Labās curriculum, especially in Math and Science. Their teachers are very experienced and responsive. I would like to commend Miss Tay Yin Ling, Mrs Elizabeth Chin, and Mr Poon, who have greatly helped my kids in their learning journey. Aside from the high cost and no term break, I feel that Learning Lab is definitely an elite tuition center that I would strongly recommend.
Samit Kumar Haldar
5
Learning Lab is one of the best when it comes to learning outside of school. I'm sending both my kids for two subjects each. The only thing is, it's expensive š.
Edith Ee
5
I placed an order from the UK for a loved one in Tampines. The customer service was excellent, with quick responses and timely delivery. I was told the cake was delicious.
Loh's Lao Bu
4
I purchased the Lady Ispahan cake, which has a rosy aroma with notes of lychee and raspberry. The cake was not very fluffy. The sponge cake layer with raspberry was not sour at all. The cake was not very sweet. Butter Studio is a Halal-certified bakery. I managed to get a discount with Foodpanda pickup that saved me $9. I will definitely be back to purchase again if needed.
Kum Tai Ling
5
Bought their Caramel Popcorn Cakelet with 6 cupcakes. It's really nice, especially since it is small and can be shared around, as my family doesn't eat cake that often. The sparkle candle is so cool; it cost $5.
Ziela, the staff member who attended to me, made the experience pleasant. Thank you.
Lastly, it would be even better if the popcorn topping were fresh and crunchy, because the texture becomes soft after being put in the fridge. (I suggest separating the popcorn and letting customers add it on themselves to keep it crunchy.)
Ann Nguyen
5
Here's the edited review:
"I found Butter Studio through a Google search. Their cake designs are very nice. The quality of their cupcakes and cakes is good, and they are not too sweet. The staff are very kind and patient. Highly recommended for birthday cakes or gifts; their candles are also very nice. Thanks, Butter Studio :)"
Sandeep Singh Saggi
3
We usually buy cupcakes from here, and they are tasty. We bought a red velvet cakelet today for Mother's Day, but the cake did not taste good. The sponge did not have a red velvet taste and did not taste fresh.
Si An
4
Chocolate mochi tart - Very strong chocolatey taste, and the mochi inside is soft. Perfect combination, tastes good and addictive. Not too sweet.
Lemon tart - I regretted choosing this. It was too sweet to be eaten, and it tasted normal. I threw it away.