Harris Wee
One guy and a lady helped me download Yuu apps. Thanks to both of them.
799 reviews
Harris Wee
One guy and a lady helped me download Yuu apps. Thanks to both of them.
Kelvin Tay
Here's an edited version of the review with grammar fixes and minor improvements, while keeping the original meaning and sentiment: "Probably the worst experience I've had at Guardian. I went in to get a Medicube product and approached a Malay female sales assistant to query about the difference between the pore brush. I was given a 'don't care' attitude, with her simply saying she had no idea. I then followed up by asking why the promotion sign for the discount was not applied to my product purchase. She simply responded that the system did not prompt it, and that the promotion tag had not been taken down. After which, I left and returned again to ask for a refund. Her knowledge of performing refunds was zero, so I asked another male personnel (who was knowledgeable and helpful) for help. Eventually, he was able to process my purchase with the indicated promotion applied. Management should look into the attitude and competency of this female sales assistant, who displayed negative customer service and a bad attitude, failing to provide a pleasant customer experience."
Mikael
A very nice place to shop for supplements.
Mae Manzoor
I am writing to express my extreme dissatisfaction with the behavior of one of your staff members during my visit to your store yesterday, January 23rd, at 8:54 PM. What should have been a simple and pleasant transaction turned into a frustrating experience, and I feel compelled to bring this to your attention. While patiently waiting in line at the checkout to pay for my medicine and medicated mouthwash, another counter opened. The staff member stationed there called out in Chinese, saying "lai lai," prompting me to move to her counter. When I placed my items on the table for her to scan, I noticed she didn't even bother to ask if I had a Yuu membership before proceeding with the scanning. While this lack of attention to customer engagement was mildly irritating, what followed was much worse. As I opened my app and showed her my Yuu membership QR code, she scanned it and then abruptly asked, *"You want to redeem?"* Confused and surprised, I responded, *"Oh, I have points?"* Her response? A condescending and dismissive, *"Of course! I won’t ask if you don’t have!!!"* I was stunned. Not only was her tone unnecessarily sharp, but her response dripped with sarcasm and a lack of basic respect. Trying to maintain composure, I replied, *"Oh, I see. Very sarcastic, huh?"* She then muttered a half-hearted *"sorry"* with no real acknowledgment of her inappropriate behavior. When I asked for her name to report this incident, she refused to provide it and instead questioned why I wanted her name. This level of defiance and lack of accountability is absolutely unacceptable in a customer service role. I cannot stress enough how deeply disappointed I am by this encounter. A pharmacy is a place where customers seek care, assistance, and professionalism, not sarcastic remarks and resistance to accountability. This incident not only reflects poorly on the individual but also damages the reputation of Guardian Pharmacy as a whole. I demand that this issue be taken seriously and that the staff member in question be counseled on proper customer service etiquette. Additionally, I strongly urge you to review your training procedures to ensure that all employees maintain the highest standards of professionalism and courtesy when interacting with customers. By the way, my receipt has her name. VALERIE
Charmaine Lim
The mixed fruit and strawberry tarts are the best of the lot! The rest are okay, nothing special or spectacular. I was disappointed that the lychee tart wasn't as fragrant as I expected it to be. This was my second time trying the mango passion fruit tart, and the mango was mushy both times. I was expecting it to have some bite to it.
Faye
I ordered their iced matcha latte, chocolate (flat?) croissant, and a matcha and strawberry tart. I'm a tart person in general, so I do enjoy them, but it turns out I liked the croissant better than everything else! It had a sweet, crispy texture that would go really well if paired with coffee, etc. The matcha latte was quite disappointing, as I felt like I was drinking milk instead. Service was good, and the staff were friendly and considerate! I loved their little cozy seating corner too.
Joey Ho
Pre-ordered online, and the Cherry Noir (Christmas special) was a pleasant surprise! It's like eating a creamy Black Forest with dark chocolate—yummy! Collection was easy, and it came with the requested greeting card and birthday cookie. The tart itself was okay, nothing too "wow," but the flavours are good.
Mary-Anne De Cruz
The best tarts I've tried by a mile. The crust just crumbles in your mouth, with the perfect texture. The quality of the fruits is really fresh. Unique flavours to die for!! Professional service with prompt delivery. Worth every cent!!
Jay Lee
The tart crust was hard. The lemon meringue tart had a stale egg smell. I could hardly taste the pineapple in the coconut pineapple tart. The dark chocolate tart was still not bad. The price of $8 per piece seemed not worth it for this quality, though. But the service lady was nice and friendly.
Shirin Koh
Here's the edited review: I pre-ordered the large fruit tart online for my mom's birthday. We loved it. The filling was not too sweet and paired well with the sweet tart shell. It also came with a biscuit birthday topper. The staff was very friendly when I picked it up. I would definitely buy this again and try other items on the menu.