Shop Reviews

"I was served by Henry, a very nice, helpful, and patient young man. He helped upgrade my SIM plan and change many of my current plans (e.g., broadband, home number, etc.). He was extremely patient and answered all of our questions with patience and useful information, in a nice tone. He provided key information about the plans we were changing in a way that was easy to understand. Overall, his customer service was excellent. I had a great experience and am looking forward to having more interactions with people like him. 😊"

"It was a very good experience at Poh Heng Tampines with Fiona Pang. She was very helpful and explained the designs I chose in detail. I enjoyed her customer service. Thumbs up!"

My husband and I walked into the store feeling very lost and unsure about what to purchase, but the salesperson, Kelvin Loo, approached us with a warm welcome. He was incredibly patient and took the time to guide us through the options, providing detailed explanations and recommendations. Thanks to his help, I found the perfect gift for my husband! Please visit Poh Heng and ask for Kelvin! It was a wonderful purchasing experience. I will bring my family to buy more from him.

"Had a fantastic experience with Jenny at Poh Heng! She was incredibly friendly and patient, and truly cared about my requests. Unlike many salespeople, she wasn’t pushy at all—just genuinely focused on helping us find exactly what we were looking for. She went out of her way to accommodate our preferences, making the whole process seamless. If you’re looking for a stress-free and pleasant shopping experience, I highly recommend finding Jenny Yeo."

So impressed with Carmen's professionalism throughout the shopping process. She was patient with Mum's questions, providing detailed explanations. The level of service provided was outstanding and incredibly helpful. Thanks again for such amazing service. I would suggest that Poh Heng consider incorporating more contemporary and fashionable designs into their collection.

Ms. Fiona Pang is so attentive and kind! She made me feel like a valued customer, even though this was my first time visiting the shop. She chatted with me and gave me suggestions, not just as a salesperson, but as a friend. It felt so warm to have this purchase experience! I will definitely come by again.

I was so impressed with Fiona Pang's knowledge of diamonds. She explained everything clearly and professionally. She was incredibly attentive and made me feel like a valued customer, even though I had already told her in advance that I was just surveying jewelry. I really appreciated her patience. Overall, I had a fantastic experience at Poh Heng, with great customer service and a variety of products. I will definitely visit this outlet again soon.

Lee is a patient and experienced salesperson. He gave me a lot of good advice and understood my needs, explaining everything in detail from the start until the collection date. I would recommend Lee as your future salesperson. Be happy like me. 😊

Lee was very helpful and caring during my buying experience. He went out of his way to understand my needs and made the whole process easy and comfortable. It was truly first-class service from him!

I had a fantastic experience at Poh Heng Tampines. The staff, Lee, was warm, patient, and incredibly knowledgeable, making my family and me feel comfortable throughout my visit. He took the time to explain the different designs and helped me find the perfect piece that suited my taste and budget. The selection was stunning, and the quality of the jewelry is top-notch. I truly appreciated the attentive service and the genuine care shown. I highly recommend this outlet if you’re looking for beautiful pieces and excellent customer service!