Location: Level 1, Unit Number #01-03 to 04
Quality products and services
Poh Heng Jewellery at Tampines Mall represents 77 years of Singapore's finest jewelry craftsmanship and heritage, serving as the nation's leading jeweller since 1948. Founded by Mr. Chng Tok Ngam and passed down through three generations, the brand embodies the philosophy that "human craftsmanship is irreplaceable" in creating exceptional fine jewelry.
Located at #01-03 to 04, the store specializes in premium 22K and 24K gold jewelry featuring timeless designs, with every piece bearing Singapore's hallmark lion's head logo certified by the Singapore Assay Office (SAO). Their comprehensive collection includes bangles, rings, pendants, earrings, necklaces, bracelets, chains, and gold coins, alongside curated solitaire diamonds authenticated by the Gemological Institute of America (GIA).
Poh Heng's commitment to quality extends through their membership in Quality Jewellers of Singapore, third-party gold assaying, and buy-back guarantee on all products. Their special collections include traditional Si Dian Jin wedding jewelry, contemporary ORO22 and itrustme lines, and popular Disney and Hello Kitty themed pieces.
Operating daily from 11:00 AM to 9:00 PM, Poh Heng Jewellery combines artisanal excellence with personalized service, offering expert consultations for weddings, engagements, and special occasions while maintaining their unwavering dedication to trust, quality, and craftsmanship.
Based on 10 reviews
Out of 278 shops
Not enough ratings
No negative reviews yet
Sharon Hsieh
Ms. Fiona Pang is so attentive and kind! She made me feel like a valued customer even though this is my first time visiting the shop. She chatted with me and gave me suggestions not only as a sale but like a friend. It feels so warm to have this purchase experience! Will definitely come by again~
Kenzie Rice
Served by Carmen, good experience, returned to find her for purchase. Excellent customer service and provide very good recommendations!
L yn
I was so impressed with Fiona Pang's knowledge of diamond. She explained everything clearly and professionally. The incredibly attentive and made me feel like a valued customer even though I already told her in advance that I went for a survey of jewellery. I am really appreciated of her patience. Overall, I had a fantastic experience in Poh Heng, with a great customer service and variety of products, definitely will visit this outlet again in a short term.
Carr Sky
So impressed with Carmen's professionalism throughout the shopping process. She is patience with Mum's questions with detail explaination. The level of service provided was outstanding and incredibly helpful. Thanks again for such amazing service. I would suggest that Poh Heng consider incorporating more contemporary and fashionable designs into their collection.
Toh Wei Yi
Lee is a patient and experience salesperson. He gave me a lot of good advise and understand my needs. Explaining in details from the start till collection date. I would like recommend Lee as your future salesperson. Be happy as me. 😊 …
Zeshon
I had a fantastic experience at Poh Heng Tampines. The staff, Lee, was warm, patient, and incredibly knowledgeable, making my family and I feel comfortable throughout my visit. He took the time to explain the different designs and helped me find the perfect piece that suited my taste and budget. The selection was stunning, and the quality of the jewellery is top-notch. I truly appreciated the attentive service and the genuine care shown. Highly recommend this outlet if you’re looking for beautiful pieces and excellent customer service!
Aznani A
Jenny Yeo at Poh Heng was incredibly helpful when I needed to replace my broken necklace. She listened attentively, understood what I was looking for, and went the extra mile to locate the exact same piece. Her professionalism, patience, and dedication made the entire experience smooth and reassuring. I truly appreciate her outstanding service and warm assistance.
Gregory Phua
Fiona Pang provided excellent service. She patiently showed me the range of rings and explained the sizing of the ladies set. Fiona also took time to better understand my requirements and needs - that helped her provide me with a solution to what I was looking for. Overall, Fiona’s service orientation was stellar and her professional and friendly demeanour made the service process seamless and a wonderful experience. I strongly recommend visiting Fiona at the Tampines Mall outlet - she will most certainly make your purchase decision a memorable one. Poh Heng is very fortunate to have an experienced and amazing service professional in Fiona. Thank you very much Fiona for your service.
Zavier
Lee was very helpful and caring during my buying experience. He went out of his way to understand my needs and made the whole process easy and comforting. Really first-class service from him!
Darren See
Excellent, Professional, and Patient is how I would describe our experience at Poh Heng today. We were served by Thian Lee and were pleasantly surprised by the commendable service he provided. His clear and precise recommendations aided us in making our decision and he was very attentive and polite the whole way. When it came to payment and calculations, Thian Lee also provided a transparent breakdown of how the final bill was calculated. Overall, very satisfied with our experience here today and good job to the team.
24 photos