COURTS Tampines Mall

I have always been a regular patron of Tampines Courts for my household appliances, including my refrigerator, television, iron, vacuum, and washing machine. Each time I visit, the sales promoters in every section are consistently friendly and helpful in addressing my queries and needs. During my most recent visit, I was assisted by a very polite gentleman, Mr. Edwin. He not only paid close attention to minor details but also went the extra mile to double-check that the information he provided was accurate and up-to-date. Additionally, Mr. Yong Loong ensured that my purchase and delivery details were accurately recorded while carefully reiterating key instructions for my reference. Based on my experience, Courts seems to have the best pricing and deals compared to Harvey Norman, Best Denki, and Gain City. Looking forward to subsequent visits.

I am writing to express my heartfelt appreciation for the exceptional service I received at your Tampines Mall outlet on January 14 (Tuesday) between 11:30 AM and 12:15 PM. I was in urgent need of a new washing machine, as my old one had suddenly stopped working, and I was also rushing to head to work. Despite my tight schedule, the sales assistant, Christina, went above and beyond to assist me. She was exceptionally helpful, patient, and efficient in catering to my needs. Not only did Christina manage my purchase smoothly, but she also expertly handled another couple’s queries by arranging for other staff to assist them while she processed my payment. She was professional and considerate, even apologizing for any delays and seeking our understanding as she managed multiple customers. When I was unable to provide specific details about the platform space for the washing machine and the type of tap nozzle I had at home, Christina offered thoughtful advice and contingency plans, ensuring that I felt confident in my purchase. Thanks to her, I was able to receive my new washing machine promptly and without any issues. Additionally, I would like to commend the two delivery personnel who delivered my washing machine on January 16 (Wednesday) around 8 PM. They displayed a high level of professionalism and care. Although the nozzle of my old water tap was difficult to remove, they went the extra mile by retrieving a tool from their vehicle to replace it, ensuring that everything was properly installed and in optimal condition. Their attention to detail and heartwarming thoughtfulness made a lasting impression. I truly hope that my new washing machine serves me as well as your outstanding team at Courts has. Please convey my deepest appreciation to Christina and the delivery team for their exceptional service. Thank you for upholding such high standards of customer care.

FITRI was very helpful in aiding my mum in getting a laptop for her work. He offered multiple options and explained things very well, so that my mum understood. I will definitely look for him personally when I need to get other stuff from Courts.

"Mr. Benedict Kho Lian Teck, ID: A01167, a salesman from Courts Tampines Mall, did an awesome job serving us. He knew the products we were keen to purchase very well. We bought the right Philips wet & dry vacuum from the store with satisfaction. Great job 👍…"

Thanks Francis Low for your great service. We bought our first front-load washing machine. It's great for saving water, quiet, and easy to use. Thanks again!