Ms. Fiona Pang is so attentive and kind! She made me feel like a valued customer even though this is my first time visiting the shop.
She chatted with me and gave me suggestions not only as a sale but like a friend. It feels so warm to have this purchase experience! Will definitely come by again~
Kenzie Rice
5
Served by Carmen, good experience, returned to find her for purchase. Excellent customer service and provide very good recommendations!
L yn
5
I was so impressed with Fiona Pang's knowledge of diamond. She explained everything clearly and professionally.
The incredibly attentive and made me feel like a valued customer even though I already told her in advance that I went for a survey of jewellery. I am really appreciated of her patience. Overall, I had a fantastic experience in Poh Heng, with a great customer service and variety of products, definitely will visit this outlet again in a short term.
Carr Sky
5
So impressed with Carmen's professionalism throughout the shopping process. She is patience with Mum's questions with detail explaination. The level of service provided was outstanding and incredibly helpful. Thanks again for such amazing service.
I would suggest that Poh Heng consider incorporating more contemporary and fashionable designs into their collection.
Toh Wei Yi
5
Lee is a patient and experience salesperson. He gave me a lot of good advise and understand my needs. Explaining in details from the start till collection date. I would like recommend Lee as your future salesperson. Be happy as me. 😊 …
Zeshon
5
I had a fantastic experience at Poh Heng Tampines. The staff, Lee, was warm, patient, and incredibly knowledgeable, making my family and I feel comfortable throughout my visit. He took the time to explain the different designs and helped me find the perfect piece that suited my taste and budget. The selection was stunning, and the quality of the jewellery is top-notch. I truly appreciated the attentive service and the genuine care shown. Highly recommend this outlet if you’re looking for beautiful pieces and excellent customer service!
Aznani A
5
Jenny Yeo at Poh Heng was incredibly helpful when I needed to replace my broken necklace. She listened attentively, understood what I was looking for, and went the extra mile to locate the exact same piece. Her professionalism, patience, and dedication made the entire experience smooth and reassuring. I truly appreciate her outstanding service and warm assistance.
Gregory Phua
5
Fiona Pang provided excellent service. She patiently showed me the range of rings and explained the sizing of the ladies set. Fiona also took time to better understand my requirements and needs - that helped her provide me with a solution to what I was looking for. Overall, Fiona’s service orientation was stellar and her professional and friendly demeanour made the service process seamless and a wonderful experience. I strongly recommend visiting Fiona at the Tampines Mall outlet - she will most certainly make your purchase decision a memorable one. Poh Heng is very fortunate to have an experienced and amazing service professional in Fiona. Thank you very much Fiona for your service.
Zavier
5
Lee was very helpful and caring during my buying experience. He went out of his way to understand my needs and made the whole process easy and comforting. Really first-class service from him!
Darren See
5
Excellent, Professional, and Patient is how I would describe our experience at Poh Heng today. We were served by Thian Lee and were pleasantly surprised by the commendable service he provided. His clear and precise recommendations aided us in making our decision and he was very attentive and polite the whole way. When it came to payment and calculations, Thian Lee also provided a transparent breakdown of how the final bill was calculated. Overall, very satisfied with our experience here today and good job to the team.