Shop Reviews

The front counter staff didn't offer the option to add $4 to complete a meal until I saw it on the board. When I asked to cancel the order, the two staff members said they couldn't void it. I think this is ridiculous. The guy with the mustache gave a very lousy impression and wasn't helpful at all. He even said it was because I didn't read the board. It's not as if I work there. They said they couldn't void the transaction and wanted to add on. No wonder the reviews are so bad. Oh, I forgot to mention this was at the Tampines Mall food court.

The female cashier was very rude. I ordered two sets, but she keyed in one as à la carte and one as a set. I asked for the bill before paying, but was told to pay first. I ended up paying more than the actual set price. She kept mumbling and did not rectify the issue.

I bet the cook is not Thai. The food is really horrible; the Pad Thai is the worst I have ever tried in my life. It tastes more like mamak fried noodles! Sadly, the honey chicken had more flour than chicken. Please, please do not support this shop. It's the worst Thai food ever!

This is the worst Thai-style honey chicken I've ever eaten. There's no discernible chicken meat in the chicken; everything is a mess of fried, unrecognizable bits. The honey sauce is simply poured over, making the rice wet and soggy.

DO NOT BUY! SCAM!!! I ordered the Pineapple Chicken Fried Rice for $7.90, paying extra for it before tax and service charges. When I showed the plate to the cashier to point out that there was no chicken, she touched the food and pointed to a tiny piece of chicken, insisting it was fine. Completely unacceptable. I had to throw away the whole plate, and no refund was offered. Save your money and avoid this place at all costs.

The food is horrible. I bought their pad see ew about a year ago, and it was so good. Now it's the complete opposite. The order was also taken incorrectly. I asked for it spicy, but they just threw in chili flakes. I asked for it to be packed to go, but it was given for dine-in, despite paying for a takeaway box. Such a disappointment and a waste of money.

Ordered the Thai Basil chicken with rice. The chicken was pre-prepared and not cooked fresh upon order. It came lukewarm with the rice. Order with caution!

I recently bought a massage chair, and it's very comfortable. The various massage modes allow me to relax quickly after a day's work, especially the kneading and heating functions, which are really effective! The design is also very modern and looks great in the living room. It's also very cost-effective and is worth recommending to anyone who needs to relax. Thanks, Jacqueline.

The message is good.

We had a very bad experience with this shop's salesperson. The salesperson, who wore glasses, had a bad attitude. He didn't explain the features and kept forcing the massage chair type that he wanted to sell, which made us feel uncomfortable. When I wanted to try the 8k chair, he was reluctant and lectured me that I would be confused, etc. What's wrong with giving it a try for five minutes, to give a customer a good experience? Only happy customers will buy. And, I know how to manage my spending; I don't need a lecture. I just needed proper service to make a decision. We looked casual, but that doesn't mean we didn't have a budget. There were no other customers in the shop at the time. We quickly left the shop. It's a pity that Oto hired this type of salesperson, as it will drive sales away.