5 May - The staff, Soh Hon Yum, is a life saver! I had issues with my mobile phone (it had a virus), and he managed to rectify the issue swiftly. I tried other shops before that, but they could not rectify the issue. He is very knowledgeable, patient, and professional. Good service! Kudos! A very satisfied customer indeed. đ âŠ
Lin Tan
5
Customer service for complicated telco services **is** so valuable, especially for **the** elderly.
Henry, the store staff, was very meticulous in advising my elderly parents and **me** on a suitable plan, suggesting the various **stacked options** to stretch our dollar. He even went the extra mile in assisting us with the **trade-in data transfer** when the technician in charge left for the day so that we didnât have to **make** another trip to the branch. We spent 2 hours in store!
Sadiqa Akhtar
5
Absolutely outstanding service from Henry! He went above and beyond to ensure everything was taken care of, with great attention to detail and incredible patience. His dedication and commitment to providing top-notch service truly stood out. Itâs rare to come across someone so thorough and genuinely invested in making the experience smooth and stress-free. Thank you, Henry, for your exceptional supportâyou made a real difference!
Belle Rachel
5
Customer Service Review: Zoe Bong (M1)
I would like to commend Zoe Bong for her outstanding customer service during my recent interaction with M1. From the moment the conversation began, Zoe demonstrated exceptional professionalism, patience, and genuine care in addressing my concerns. She listened attentively, provided clear and accurate information, and went the extra mile to ensure that my issue was resolved smoothly and efficiently.
Her friendly demeanor and deep understanding of M1âs services truly made a difference. Itâs rare to come across someone so dedicated and passionate about helping customers, and Zoe made what could have been a stressful experience both pleasant and reassuring.
Zoe is a tremendous asset to the M1 team, and I sincerely appreciate the excellent support she provided. Thank you, Zoe, for your top-notch service!
Yi Yi Lee
4
Vivian, who was attending to us, was very knowledgeable, efficient, and patient, offering her advice and helpful service. We made two visits before deciding to recontract. She was proactive and took the initiative to ensure she provided good customer service from beginning to end.
Alex is very experienced and knowledgeable, and patient with my Oppo enquiries. He was pleasant, even when dealing with issues related to older Oppo phone versions.
Kudos to both staff members for the extremely pleasant experience!
Hui Zhen Tay
5
I am very impressed by the service of Ms. Olivia Wong. She is very friendly and attentive, spending quite a long time helping my daughter and me re-contract for a new phone purchase. She is also very proactive, helping us work out the best deal and package available. She also took the time to help us explore ways to save money on our monthly subscriptions by introducing us to the family subscription. Overall, it was a very pleasant experience.
The Superhero Sifu
5
Here's the lightly edited review:
"As a consumer who has bought phones at least every two years for the past 20 years, I have never once experienced such impeccable service at the counter when re-contracting/buying a new phone.
My experience today with Jessie felt like I was flying First Class on a premium airline. Her smiles were consistent and bright throughout; her eye contact was on point with each interaction, and never once was she distracted by the busy surroundings. She gave me her full attention, explained everything in such great clarity, her pace was so comfortable, and she suggested good recommendations and was helpful.
I felt so taken care of, as if I were visiting my regular doctor; the focus was on me and my needs. She was truly like a doctor who wants to make me well. Most customer service interactions just say what they want to say, but Jessie was so patient and made me feel heard and important.
Itâs obvious her work knowledge is good and she is passionate about service; thatâs why she can delight customers.
To M1: I hope you are reading this. Jessie is the role model, and hopefully, she will train others to do just the same."
Azlin Ahmad
5
Superb.
I was here two days ago, attended by another staff member, and my impression was 'wow!' But today was even better! Jessie was super patient with my queries and gave me advice, and importantly, I got what I wanted at a good deal. KEEP IT UP. She deserves recognition đȘ
Siti Maisarah
5
Came to the shop with a lot of requests, and Stephen Goh was of great help. Stephen took the time to resolve my requests and proposed solutions, and I left the store with everything settled. I am truly appreciative and grateful for the service!
Muthu Kumar Arumugam
4
Nando's at Tampines, Singapore, delivers a consistently satisfying dining experience with its bold Afro-Portuguese flavors and vibrant atmosphere. Known for its legendary PERi-PERi flame-grilled chicken, this outlet lives up to the brandâs reputation, offering juicy, perfectly cooked chicken. Whether you like it extra hot or prefer the tangy Lemon & Herb, the sauces are packed with flavor and cater to all spice levels.
The sides are just as impressiveâfluffy spicy rice, creamy coleslaw, and crispy PERi-PERi fries elevate every meal. The Espetada Carnival and PERi-PERi Chicken Wraps are also fan favorites, offering hearty portions with unique twists. Vegetarians are not left out, with options such as the Portobello Mushroom & Halloumi Wrap delivering both taste and texture.
The Tampines outlet has a relaxed yet energetic vibe, making it a great spot for casual hangouts or family dinners. The staff are friendly, efficient, and always accommodating, ensuring a smooth dining experience even during busy hours. Cleanliness and quick service stand out here as well.
Overall, Nando's Tampines blends great food, fantastic service, and a lively settingâmaking it a top choice for anyone craving delicious grilled chicken with a kick. Highly recommended!