Great service by Corrine at Spectacle Hut Tamp Mall. I really appreciate her updates, even after her working hours! I've been a customer for 4.5 years, and she's the only person from Spectacle Hut Tamp Mall who really went the extra mile. I'm going to come back and look for her in the future for more purchases. 🫡☺️
Here's the edited review:
"I just emailed them this:
Hi, I'm frustrated by the frequent absence of Miss Heidi, the teacher for my child's SAT class. Almost 70% of the lessons have been conducted by substitute teachers.
My concerns are:
1. How is the quality and continuity of instruction ensured with Miss Heidi's frequent absences?
2. Why weren't parents informed beforehand when the regular teacher is absent for such a long time and so often?
3. Worksheets have been unmarked and even missing for weeks when substitute teachers have taken over. Where is the accountability and responsibility?
Please address and resolve these issues as soon as possible and provide an explanation to us as parents. I'm considering filing a complaint against the center with the authorities for this unacceptable conduct. I'm unsure why I am still paying the full fees when such service is provided."
The tuition centre has really helped me. The teachers are very helpful and experienced, and they always push me to do my best. I really recommend it to everyone!
The tuition fees for this tutoring center are extremely high. However, the teachers' qualifications and the quality of instruction are mediocre. As a parent, I have never received a proactive email or meeting from the teachers informing me about my child's progress. The school has minimal holidays, and it's very challenging to schedule makeup classes. So, if parents want to take their children on vacation, they essentially end up paying tuition for nothing. They also don't offer any additional assistance; the front desk simply states, "This is how we operate."
My son has been attending math classes, and his grades have improved significantly. I would recommend TLL to other parents wanting to send their kids for tuition.
My kids have benefited well from Learning Lab’s curriculum, especially for their Math and Science. Their teachers are very experienced and responsive. I would like to comment that Miss Tay Yin Ling, Mrs. Elizabeth Chin, and Mr. Poon have greatly helped my kids in their learning journey. Aside from the high cost and lack of term breaks, I feel that Learning Lab is definitely an elite tuition center that I would strongly recommend.
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