Spectacle Hut at Tampines Mall stands as a premier optical destination, offering an extensive collection of designer eyewear and professional vision care services at #B1-21 in the heart of Singapore's bustling eastern shopping district. Operating daily from 10:30am to 9:30pm, this sophisticated optical boutique provides comprehensive eye care solutions backed by expert optometric services and personalised consultations. The store's commitment to making vision care personal ensures that every customer receives tailored attention, whether seeking prescription glasses, fashionable sunglasses, or specialised optical solutions for specific lifestyle needs.
The boutique showcases an impressive portfolio of internationally acclaimed eyewear brands, featuring luxury labels including Gucci, Dior, Givenchy, Marc Jacobs, Prada, and Loewe alongside classic favourites like Ray-Ban and distinctive British brands Hackett and Pepe Jeans. This carefully curated selection ensures that customers can find eyewear that perfectly balances style, functionality, and personal expression. The store's comprehensive range encompasses designer glasses, premium sunglasses, prescription sunglasses, and contact lenses, all supported by competitive pricing policies including price-match guarantees and complimentary shipping services for enhanced customer value.
Beyond its exceptional product range, Spectacle Hut Tampines Mall distinguishes itself through professional optical services and customer-centric policies that prioritise satisfaction and convenience. The store offers appointment booking services for personalised consultations, ensuring dedicated attention for complex vision requirements and frame selections. Their express spectacle services, combined with expert fitting and adjustment capabilities, provide comprehensive solutions for Singapore's diverse optical needs. With contactable support via phone at 6226 0243 and email at [email protected], this established optical retailer continues to serve the Tampines community with premium eyewear solutions that combine international fashion trends with professional vision care expertise.
Dane was very efficient in helping me order a new frame for me that I broke.
However, was disappointed that the frame ordered had a european-fit nose pad fit which allowed my eye lashes to be very close to the lens.
They said they would help me order an asian-fit new nose pad but now they say there's no stock and they are suggesting that I use the nose pad from my old broken frame instead of being clear that the company was not making any more Asian fit nose pads. I felt that I wouldn't be right to order a frame without the nose pads.
Also, they mentioned that they would text me whenever they have an update but so far they've just been calling me and expecting me to return their missed call whenever I'm unable to pick up their call.
Probably won't come back to this shop again or recommend it to anyone.
Mahima Rai
Extremely disappointed by the after service.
During service, when I was buying their spectacles, I didn’t want to “upgrade” the lenses but was talked into “upgrading” them with all the “scratch resistance” talk cause I told them I’m a clumsy person and tend to ruin my spectacles often hence I do not want to get something on the more pricy side. Fast forward, 2 months in and I had scratches on my 1st spectacles. 5 months later, I had scratches on my 2nd spectacles. Went down to look for them to clarify how my “scratch resistant” spectacles had scratches on them, so they took it in to check with their management. A day later I received a call stating that THEY ARE NOT ANTI SCRATCH RESISTANT BUT INSTEAD ANTI BREAKAGE? I don’t understand how did it change overnight? Hence lesson learnt, people say anything to sell their products. Have been a customer for years now but this just ended it.
Positive Reviews
Rajeev Thakur
Corrin is amazing. She was very patient and helpful. Will go again. Thank you.
nevian lim
Very friendly staff especially Ryan! Took his time and effort to make sure that I was comfortable. Patiently teach me on how to wear contacts and was very encouraging! Would definitely recommend others to come to this outlet!👍🏻👍🏻 …
maisoo
Went in with concerns and Corrine addressed all my concerns with great knowledge and assurance! She didn’t force me to purchase anything and gave me advice to improve my problems! thank youuu!!
Cheng Zhi Xiang
We specially returned to this outlet due to Corrine's great service. Recommended us a wide selection of sunglasses.
latifah taib
Staff at Tampines Mall has been very very helpful especially ms corrine . A warm lady and she explains everything in details . I feel easy taking to her . You make my day
Mohammad Raihan
Very nice and excellent customer service.
Good job Ryan and Corrine!
Grace Tan
Ryan is good and helpful and patient with customer greatly appreciate his service👌👍 …
Nick N
Staffs here are very friendly and helpful. Patient and offer quality advice.
pia rodriguez
The sales person dane is very nice and very helpful , he explain everything and help me to buy the correct specs that i need, highly recommended
M Izaty
Corrine has very good product knowledge and very helpful in her service. She listens, address and value add your experience to the optician. Thank you!
Shawn Lee
Did not purchase my spectacles from here. However, I accidentally damaged my spectacle and needed some help. The team was kind to help tighten my spectacle screws and to fix it back without question or charges. I really appreciate and thank the optometrist for their professionalism and kind help. The service was warm and great!
Jaime
I believe her name is Jaserie (hope I spelled it right). She was patient with me when I asked a lot of questions even though it was just a free of charge appointment to ensure that I get a good lens fitting. No hard sales which I really appreciate, gives me the time to actually decide on purchasing a half year's supply of monthlies. I am considering going back there again to get myself a new pair of glasses. Thank you Jaserie!
Liza H
The staff really explained the products very well and assisted in my queries
Muhammad Abu Bakar
Staff at Tampines Mall Spectacle Hut were very friendly and provide great assistance in helping me get the pair of glasses I needed.
Tan Suzanne
Ian was an excellent customer service salesperson who was not pushy to make a sale, explained everything very clearly and made sure we understood what we were purchasing!
Stan Chong
A week ago on Tuesday 16 Jan 2024, at Spec hut browsing replacement for my Oakley spec, was approach by Corrine, offering to assist me in finding the OX3218 alternative colour frame, I left my contact details.. Didnt expect she would assist (as I always never had any call back)
Appricate her msging me back, manage to get alternative colour.. Happy me.. Rushing on 23rd Feb to get ir replacement.. Next round any glass or assistance require..look for Corrine. Thumb up!
Janelle Beh
Very professional and ethical staff who gives you advice on the spectacle design without hard selling. I was almost at the point of purchase already when they gave me an honest view of how each lens type will look and the pros and cons of the frame I chose to allow me to make an informed decision, even if it means that I may not make the purchase in the end. Thumbs up! Will definitely come back again!
Ecan Kholisan
Great service by Corrine at Spectacle Hut Tamp mall. Really appreciate on her updates even after her working hours! Been a customer since 4,5 years ago and she the only person from Spectacle Hut Tamp Mall really went extra mile. Gonna come back and look for her in future for more purchases. 🫡☺️ …
