Bath & Body Works at Tampines Mall represents America's favorite fragrance and beauty brand, bringing over 25 years of expertise in premium body care and home fragrance to Singapore's eastern region from their elegant first-floor location at #01-10/11. Since arriving in Singapore in 2014, this beloved beauty destination has captured the hearts of local customers with their signature collection of fashionable fragrances, luxurious lotions, indulgent shower gels, and innovative aromatherapy products that transform daily routines into spa-like experiences. The store's carefully curated selection showcases the world's greatest range of wearable fragrances alongside comprehensive head-to-toe skincare solutions that include everything from silky body lotions and fine fragrance mists to bubbly body washes and exfoliating scrubs.
The sensory shopping experience at Bath & Body Works Tampines invites customers to explore hundreds of carefully crafted scents through their extensive fragrance collection, where knowledgeable staff guide visitors through seasonal collections, limited editions, and classic favorites that have defined the brand for decades. The store's bright, welcoming layout encourages hands-on testing of products, allowing customers to discover their perfect scent combinations while learning about proper application techniques and layering strategies. From the refreshing citrus notes of summer collections to the warm, cozy fragrances of autumn and winter, each visit offers new discoveries in personal fragrance and body care that cater to diverse preferences and occasions.
Operating Monday through Sunday from 11 AM to 9 PM, Bath & Body Works Tampines provides convenient access to their premium beauty products while regularly featuring their famous Semi-Annual Sales with savings up to 80% on body care essentials and home fragrances. The store's customer service excellence is reflected in their personalized email support and attentive staff who help customers build comprehensive beauty routines that include complementary products for layered fragrance experiences. As part of their expanding Singapore presence with 10 strategic locations, Bath & Body Works Tampines continues to deliver the quality, innovation, and trend-setting products that have made them a trusted name in beauty and personal care for millions of customers worldwide.
I have been going here in this branch for long time without any issue. Staff are friendly and helpful. Until the last time I went here, I had very bad experience with the Staff named April. When it was my turn to pay from the queue, She suddenly pretended doing something else and seems just didn't want to accommodate me and wanted me to wait. Never heard anything from her to wait for a moment. I really felt she did that on a purpose. Big thanks to the uncle who accommodate my payment and didn't let me wait for nothing. During my payment, I requested uncle to make 2 separate receipts for my purchase. The uncle was really nice and offered me if I wanted a separate packing as well. Suddenly, This staff April pretending to do something else just beside uncle suddenly approached uncle and told him loudly that separate packing cannot be done with less number of items. She did it so I can hear it that is not allowed and felt again she did that on a purpose. My separate receipt is for personal reasons and I was never after the paper bag only. I am also willing to pay extra for paper bag if it is really not allowed as the current process island wide. This staff April is really rude and very unprofessional. I fully understand that this job can be stressful. But it can never be a reason to do such rude things to anyone.
Positive Reviews
danzielya mhd farhan
Was greeted by Binish when I came in her warmth makes me feel very welcomed and entertained! also Azlan who recommended me the new scents that turns out to be my fav. Both of them was helpful in helping me find my new favourite scents
#BinishAndAzlanPower
Joseph Chin
7 july
Went in without much knowledge, met one of the people working there amanda. She was really helpful with helping me witj the type of scent i was looking for and had some really good recommendations! 😁 Will definately be back at this outlet! …
April Kaneko
a staff, Binish is very friendly and helped me to choose a gift for my friend sincerely with heart of hospitality and smiles. Good shopping experience here!
Amini Jaisman
Thank you to Sai, recommending me this products! Nice smell last longer! like it so much! Will buy more next time if any promotion. Update me please! 😃 …
Joy Chloe
Greeted by a male staff warmly as I entered the shop. Also very thankful for the extra mile by the staff, Lee Nan. Appreciate your great help in beautifying the small items which I bought when I mentioned it was a gift for my friend. All the effort is greatly appreciated. Thank you. 😃 …
Keith Vicencio
The staff is very helpful, especially Binish! She helps me find my scent and answers all my question. Its very comfortable and fun to shop here! ☺️
yoonghw58
Shout out to Mr Faaimsa and Mr Saimen! I really appreciate for their professional service and they are very helpful and friendly. Love the hospitality so much! They help us a lots with choosing perfume. By Owen
Nur Hidayah
The staff are friendly and approachable. Special mention to the guy who assisted when i have questions on the gingham series and also the cashier who wishes my partner and I well, served us with smile and even recommended us beautiful boxes when we said that the items are for wedding gifts. Thank you!!
a
staff was approachable and helpful in making decisions for me which what i needed the most. also, they even helped me for the gift wrapping! one of them is lee nah and sheila (if im not wrong)
Su Rene EneruS
"I would like to compliment all the shop assistant @tampiness mall outlet especially saimen for his excellent service. He were polite, attentive, and had a genuinely kind attitude that made my shopping experience very pleasant. It’s rare to come across someone so patient and professional. His warm smile and helpful nature truly stood out. I really appreciate his effort and hope he will get the recognition he deserve. Thank you for such wonderful service!"
Nitika
My go-to BBW store in Singapore. The staff is always very attentive and helpful, sharing about the latest promotions and products that I should try.
Have always come out with my bags and heart full. They also pleasantly offer gift packaging when I am buying products for future gifting purposes.
This year’s EOSS has also been wonderful with many amazing offers on a lot of products.
sheri sim
I had such a great experience at Bath & Body Works thanks to Lia! From the moment I walked in, she was warm, welcoming, and super knowledgeable about the products. She took the time to help me find exactly what I needed, offered great recommendations based on my preferences, and was incredibly patient and kind throughout.
Lia went above and beyond to make sure I left with not just amazing products, but a great shopping experience too. It’s rare to find someone who truly enjoys helping people, and it shows in everything she does. I’ll definitely be coming back—and looking for her every time!
Thank you, Lia, for making my day and my shopping trip so special!
Joon Far Chin
I had the best shopping experience with 2 of Bath and Body Works Tampines Mall staff, Faisa and Saimen. They are so attentive and helpful with explaining the promotions and also the popular fragrance available. Today there's the buy one get one promotion so it is so worth buying.
Juliana Adamshah
I always have the best experience whenever I shop in the Tampines Mall outlet! I would like to give a shout out to the two gentlemen, Faaimsa and Azlan! They are always there to answer your questions in regards to the products and their knowledge is top notch! It gives me that added knowledge what is the best scents or products to get and also letting me know new products whenever I shopped for the essentials there. Keep up the good work guys! Not to forget the rest of the staffs there, always welcoming and friendly. Go team Tampines Mall!
Goo gle
Today, 15Jun2025, I arrived at Tampines Mall early in the morning, and my purpose was to go to Bath & Body Workshop to buy new products. Today, the two shop assistants were also new faces! A female shop assistant named Nancy also served me. She patiently introduced today's special promotion products to me one by one. At the beginning, she also gave me a good impression. Later, I also bought 6-7 cans. At that time, I found that her service was really thoughtful. I watched her carefully use paper to protect each can of products perfectly, so I must praise this employee 👍👍👍👍👍. This is not the first time I have patronized Bath & Body. Two months ago, I bought more than today. The shop assistant only used two small paper bags for me that day. When I walked to the taxi stand, the strap of one of the bags suddenly broke and scared me! Fortunately, the whole bag did not fall off the ground. In comparison, I saw today that Nancy's service is indeed worthy of my praise 👍👍👍👍👍
Fm Ms Lu
ayu anjasmoro
Faaimsa greeted me as I entered the store with my son. I just wanted to do quick stop to get a bottle of body wash as my son was already hungry when we got there. But Faaimsa was so attentive, he highlighted the promotion and I ended up buying more than I intended to, plus getting Teachers' Day gifts which will be in many more months later. Thanks to him, I wasted no time and money. It was worth it!
A Lin
Had the best service experience at Bath & Body Works from this cashier, “Glenise” (if we heard her name correctly).
We asked on the price of an item, she informed us and went on to ask if we wanted recommendation on the scent. We tried a few together and she gave us our space. After, she guided us to get the free wraps and provided the gift cards.
Such a role model for service excellence! Thank you.
Kimberly Lai
I keep coming back because the store has an ever changing variety of new products almost each week. Today, during my visit Binish has been extremely helpful in helping me pick suitable moisturising body wash that is suited for my skin type!
Thank you!
Aloysius Mah
I visited this outlet to purchase a gift and was delighted to be assisted by Lee Nah! She was incredibly helpful, showcasing popular scents and explaining them in detail. She also presented the gift beautifully, as pictured. Thank you, Lee Nah!
