Shop Reviews

We came here to celebrate my husband's birthday. We were greeted by an outlet manager who looked like he had been forced to work there. In answering our questions, he was half-hearted, and we had to figure out how to redeem the vouchers on our own. When our order arrived via robot, we had to retrieve the dishes ourselves. After some time, we suspected that our food delivery was incorrect. It took us a very long time to get anyone's attention to assist us. As a result, we proactively spoke to someone, but nothing was done. In our second attempt to engage someone, the lady manager kindly confirmed that our food was indeed wrong. She changed our food and gave us a 10% discount for our meal. Although I am appreciative of the service recovery effort, I feel that our experience could have been more pleasant, which unfortunately was not the case today. Conclusion: Do not patronize on Sundays, as they are understaffed, which affects the service and our dining experience. Afternote: The birthday firehouse came without a candle. This confirms the poor level of service and our disappointing dining experience.

Yummy big breakfast! 😍😍😍 The Filet-O-Fish, nuggets, and French fries are also very yum yum... 🍔🍟🥤 The coffee tastes bland; a top-up for a cappuccino will make the coffee taste better. 😌😌😌 The hashbrown and chili sauce are very yummy. 😋😋😋 The Filet-O-Fish 🐟🍔 and French fries 🍟 are delicious too! 🤩🤩🤩

Came here for a good breakfast before work. It was still early, so it wasn't crowded. The location is great, as it's right at the entrance of the mall. The service crew was an elderly guy who just dropped the plate with the food and left. I was hoping he could have said, "Good morning and enjoy your meal!" 😆 Anyway, the place, tables, and chairs are clean and arranged neatly, which is welcoming to customers.

Went there after a movie to grab a quick bite. There weren't many options for us, as we are vegetarians, so we settled for a large order of fries. The quantity was okay, but the fries were all soggy. It felt like they had been sitting for a while and weren't even warmed before serving. The taste was bland, with no salt or anything.

Tried the Mala Chicken McCrispy, and it's not bad. The chicken has a good balance of spiciness, and it was tender and juicy. The crispy skin was the best part.

I was having dinner at 7 PM with my son, waiting for our pickup order. A customer spilled a drink on the floor while taking a tray from the counter. The drink spilled on the ground, and the manager on duty saw it. He didn’t even offer to get the customer a new drink, just told his staff to mop the floor! The staff went to mop the floor, and after they finished, I asked, "Why isn't there a replacement for the customer who spilled the drink?" Guess what? She said, "I am busy mopping the floor, my hands are dirty." I don’t know why no one else helped to replace the drink. After she mopped the floor, she came to ask me, "May I know which customer needs the replacement drink?" I had to point him out. 😳 I'm so disappointed with their customer service! If I hadn’t said anything, it seems no one would have offered him a new drink.

This McDonald's outlet seems to have been there for a very long time. I remember always going there when I was still a student. Today, I purposely went there to find the Mario Peach Princess kart. I was so lucky; they had ONE left! The manager was so kind and helpful, telling me, "Left one, you want it, buy it now!" Hahaha, I had just had lunch, but I really needed the toy for my daughter, so I purchased it immediately when I heard there was only one left. So happy! And my girl was so happy too; she held it no matter what – dinner time, sleeping time, and even brought it to school.

On my rare day off from the hustle and bustle of running Zheng ZiChar, I decided to treat myself to something different. I headed to McDonald’s to try their new festive menu items, and the moment I walked in, the golden arches seemed to say, “HUAT ah!” Curious and excited, I ordered a little bit of everything: * Prosperity Beef Burger * Fortune Prosperity Beef Burger * Prosperity Twister Fries * Pineapple Pie The first bite of the Fortune Prosperity Burger immediately reminded me of Chinese New Year vibes. The beef patty, coated in a rich black pepper sauce, was both flavorful and comforting. It was like prosperity in every bite! Then came the Prosperity Twister Fries, which were crispy and perfectly seasoned. They were such a fun twist on the classic fries—both literally and flavor-wise. For dessert, I couldn’t resist the Pineapple Pie. The sweet and tangy pineapple filling was warm and delightful, a perfect way to end the meal. As I savored each bite, I couldn’t help but feel the festive spirit. Taking time to try something new reminded me how much joy even a simple meal can bring. I left McDonald’s feeling recharged and ready to head back to Zheng ZiChar, inspired by how food has the power to bring happiness and a sense of celebration.

Not sure why, but the fries at Tampines Mall these days seem to be dry, stale, cold, and overcooked. They have that paper-dry, cardboard feel! Do something, guys, as it's only 11:00 AM, not peak hours. A shout-out to your diligent staff, Eric, and I applaud McDonald's for supporting and journeying with special needs individuals by offering gainful employment and training!

"I had a wonderful breakfast experience at McDonald’s today! The female floor manager (I didn’t catch her name) was incredibly attentive and remembered my usual request perfectly, even though I had only mentioned it once before. Her warm and efficient service made my morning so much better. The food preparation staff was also great, ensuring everything was fresh and well-prepared. I was truly impressed by the team’s dedication—thank you!"