Shop Reviews

The staff are extremely friendly, and the food is very enjoyable. The music they play, if any, is very nice to listen to while eating. The environment is extremely clean and aesthetically pleasing, making me feel at home. The staff have a good sense of urgency, and my food always comes out hot. I will eat here more often; I love BK!

"There are many staff members, but no one is available to assist with the IT gadgets. The person in charge is not always at the booth. Even when staff PCs call for assistance, no one is to be found."

"Complaint Regarding Unprofessional Service & Denied Exchange Request - Marvin Dear Popular Tampines, I am writing to express my frustration with a recent interaction I had with one of your staff members, Marvin. On Monday, December 9th, at 17:59 SGT, I attempted to exchange an item, but Marvin refused because the item had been opened. While I understand the importance of return policies, I was unaware that the item contained a wired component when I opened it. Marvin insisted that the situation "cannot be misinterpreted" because the picture on the packaging clearly showed it, which I found unhelpful. As a customer, I did not fully recognize the item’s specific details, and I would have appreciated more assistance or understanding from him. What made the situation even more disappointing was Marvin's rude and dismissive attitude. I expected a more respectful and professional approach when trying to resolve an issue, especially since this was a genuine misunderstanding on my part. I would appreciate it if you could review this situation and consider a resolution, whether through a policy exception or another alternative. Clearer guidance on product details and return policies would help prevent confusion in the future. Thank you for your time and attention. I look forward to your response."

"Bought a fan here just now. About a few months ago, I purchased a power bank here as well. The store is big, and the staff are helpful and friendly. However, they could smile more. Recommended!"

"Nice, quiet place for great stationery shopping. There's a huge variety too! They even have a very good section of smart devices! Plus, a huge variety of books! Many nice paper bags are available! The staff is really friendly, helpful, and efficient! They have a very easy-to-use self-paying kiosk!"

Slow service. I waited a long time for assistance, and the staff literally said they couldn't help because the English-speaking staff was on a dinner break. What the heck? Close the shop then if you can't assist your paying customers. The inexperienced and ignorant staff then spoke in Mandarin right in front of us. Thankfully, my wife speaks the language, and they all shut up after hearing her respond in Chinese.

This popular store at Tampines Mall is quite popular. It gets crowded towards lunchtime. You can find assessment and textbooks, novels, computer hardware and accessories, printers and other gadgets, as well as stationery. The store is well-organized, and the staff are helpful and service-oriented.

"This cashier, Sara Goh, is really, really good. She's very kind and polite :). She helped me get a coupon for this book. 10/10 service. ⭐️⭐️⭐️⭐️⭐️ Very good!"

I often buy my stationery here for daily use. Different types of pens are available, some with refill ink. They also have colored paper for school projects. There are electronic accessories, but I would rather buy those at Challenger.

Marvin from the electronics department was very patient and super helpful in solving our Microsoft issue with our iPad. I really appreciate his time and support 👍🏼. The problem was still not resolved, even after more than 4 hours of going back and forth trying to download the program 😅.