Pearlyn
Cashier insisted on using the in app qr code instead of a screenshotted one, felt that the delivery of her tone was quite rude, she could've said it to me nicely instead
Customers browse books, stationery, and gadgets inside a brightly lit Popular Bookstore.
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POPULAR Bookstore
Retail
Home & Lifestyle
Location: Level 3, Unit Number #03-17
Quality products and services
Services
In-store pick-up for online orders
Offers delivery
POPULAR Bookstore at Tampines Mall stands as a cornerstone of educational and lifestyle retail, occupying a prime third-floor location at #03-17 where it serves the diverse literary and educational needs of the Tampines community. This well-established outlet offers an comprehensive selection of English and Chinese books, assessment materials, textbooks, and novels alongside an extensive range of stationery, creative supplies, and educational gadgets. The store's organized layout features dedicated sections for different age groups and subjects, making it easy for students, parents, educators, and book lovers to find exactly what they need for learning and personal enrichment.
The shopping experience at POPULAR Tampines emphasizes both variety and value, with helpful staff members ready to assist customers in locating specific titles, recommending appropriate educational materials, or suggesting creative supplies for school projects. The store stocks everything from basic writing instruments and colored paper to sophisticated computer hardware, printers, and electronic accessories, establishing itself as a comprehensive resource for both traditional and modern learning needs. The well-organized inventory includes specialty items like refillable pens, professional-grade art supplies, and the latest educational technology products that support contemporary learning methods.
Operating daily from 11 AM to 9:30 PM, POPULAR Bookstore accommodates the schedules of working parents, students, and weekend shoppers while offering a 10% discount to Popular members on selected products. The store's reputation for quality products, competitive pricing, and reliable service has made it a trusted destination for educational essentials across Singapore's extensive network of over 50 bookstore locations. Whether customers are preparing for examinations, starting a new school term, setting up a home office, or pursuing creative hobbies, POPULAR Tampines provides the books, supplies, and tools necessary to support learning and personal development in Singapore's eastern region.
Operating Hours
Open
Closes in 10h 25m
Monday
11 AM - 9:30 PM
Tuesday
11 AM - 9:30 PM
Wednesday
11 AM - 9:30 PM
Thursday
11 AM - 9:30 PM
Friday
(Today)
11 AM - 9:30 PM
Saturday
10:30 AM - 9:30 PM
Sunday
10:30 AM - 9:30 PM
Overall Rating
3.7
/
5
Based on 20 reviews
Mall Ranking
#158
Out of 278 shops
Category Ranking
Not enough ratings
Negative Reviews
Nurul Jalil (exploretomakan)
Slow service. Waited for so long to get some assistance and the staff literally said that they couldn’t assist because the English speaking staff was on dinner break. What the heck? Close the shop then if you cannot assist your paying customers. The inexperienced and ignorant staff then spoke in Mandarin right in front of us. Thankfully my wife speaks the language and they all shut up after hearing my wife respond in Chinese.
ABDUL ROHIM AMAN
Complaint Regarding Unprofessional Service & Denied Exchange Request - Marvin Dear Popular Tampines I’m writing to express my frustration with a recent interaction I had with one of your staff members, Marvin. On Monday, 09 December, 17:59 SGT, I attempted to exchange an item, but Marvin refused to process the exchange because the item had been opened. While I understand the importance of return policies, I was unaware that the item contained a wired component when I opened it. Marvin insisted that the situation "cannot be misinterpreted" because the picture on the packaging clearly showed it, which I find unhelpful. As a customer, I did not fully recognize the item’s specific details, and I would have appreciated more assistance or understanding from him. What made the situation even more disappointing was Marvin's rude and dismissive attitude. I expected a more respectful and professional approach when trying to resolve an issue, especially since this was a genuine misunderstanding on my part. I would appreciate it if you could review this situation and consider a resolution, whether through a policy exception or another alternative. Clearer guidance on product details and return policies would help prevent confusion in the future. Thank you for your time and attention. I look forward to your response.
Rajeev Thakur
Went there to buy an urgent item. Asked the staff at stationary area. Didn't showed interest at all and just directed to one of the aisles. After I couldn't find the desired item, I had to ask counter for help, they also directed to same lady. She showed the same attitude. Learning - I am not going again.
Gunawan Tirtakusuma
So many staffs but no one manning the IT gadgets. Person in charge is not at the booth all times. Even when staff PC call for assistance no where to be seen
JaneLim
Rude staff, not helpful ask about price so impatient. Seem that i wasting his time. Not willing to give even 1 star
Zhuoshi Liu
Water bottle leaks water, bring back to popular and it requires 3 days to retrieve original receipt and unknown days to fix. End up with buying one more bottle from another store. Popular is good for books, not functional items and after sales service sucks
Positive Reviews
ash yunus
Marvin from the electronics department was very patient and super helpful in solving our microsoft issue with our ipad. Really appreciate his time and support 👍🏼.. the problem was still not resolved after more than 4 hours of us going back and forth of trying to download the programme😅 …
Naufal Husain
Will often buy my stationaries over here for daily use. Different type of pens can be purchased over here and some with refill ink. Colour papers for school projects. There are electronic accessory but rather buy at challenger.
Jacob TAN
This Popular store at Tampines Mall is quite popular. Gets quite crowded towards lunch time. You can find assessment and text books, novels, computer hardware and accessories, printers and other gadgets as well as stationery. The store is well organised The staff are helpful and service oriented over here.
Roger Thomas Tan
Nice quiet place for great stationary shopping. Huge variety too! Even have a very good section of smart devices! Huge variety of books too! Many nice paper bags to get! Staffs are really friendly, helpful and efficient! Have a very easy to use self paying kiosk!
CN
Large amount of children's books, Assessment books and stationery.
Joc Wong
Just next to the escalators on the 3rd floor near Lobby B. Has quite some selection of Chinese books too.
Tania Hussaini
One of the most reliable Popular stores. Always has what I am looking for from the different types of stationeries that I need for my note-taking and studies, to tech stuff like earphones and hard disks and even gifts such as children's books and games.
SO
Bought an Acer laptop and was pleasantly surprised by the experience we had. Not just having gotten some good offers, we were served by helpful service staff Marvyn who was able to add value by giving suggestion to an app offering cashback $ to our purchase! Thank you!
X
this cashier worker named sara goh is really really good. very kind and polite :). she helped me get 1 coupon on this book. 10/10 service. ⭐️⭐️⭐️⭐️⭐️ vvvvvvv good
Alan Yang
I love browsing their Audio gadgets. Instead of ppl looking for books. Haha. Sometimes u will find good deals there too. I recently bought a JBL Playlist speaker at my favourable price. Happy.
Aysha Alias
Shout out to one of the temp staff andrea(or was her name audrey 🙈 ) for going above and beyond to help us locate some books not on shelf yet. (Jato activity book) It's heartening to see pride in work ethics in our youth ❤️
Martini Masijan
I was attended by salesperson Jonathan. He is humble, kind and friendly. He is knowledgeable and willing to help me carry the printer box comes with free speaker. He is the best employee. Good job. Keep it up.
Din Neo
Bought a fan here just now. About a few months ago, I purchased a power bank here. The store is big. The staff are helpful and friendly. But they need to learn to smile more. Recommended!
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