Itacho Sushi at Tampines Mall delivers authentic Japanese dining excellence through their philosophy of minimal seasoning to showcase the natural umami flavors of premium ingredients. As part of the renowned Taste of Japan Group, this 4th-floor destination sources fresh ingredients directly from Tokyo, Hokkaido, and Kyushu to ensure exceptional quality in every bite.
The restaurant features over 300 menu variations spanning sushi, sashimi, grilled specialties, hand rolls, rice dishes, and noodles, all prepared with dedication to authentic Japanese culinary traditions. Their signature Roasted Salmon Sushi topped with cod fish caviar ($2 each) and thick-cut sashimi that generously overflows the sushi rice have become customer favorites for their exceptional freshness and flavor.
Operating with modern QR code ordering and a comfortable dining environment, Itacho Sushi caters to families, office workers, and sushi enthusiasts seeking quality Japanese cuisine at accessible prices. Their popular Itacho Chirashi Don lunch set ($15.80++) exemplifies their commitment to offering premium dining experiences without the premium price tag.
Open Sunday to Thursday from 11am-10pm and Friday to Saturday until 10:30pm, Itacho Sushi provides dine-in, takeaway, and delivery options. With attentive service and ingredients shipped directly from Japan, every visit promises an authentic taste of Japan's culinary heritage in the heart of Tampines Mall.
Lousy customer service, incompetent staff and the food isn't value for money - not for the crazy amount you'd have to fork out for it.
Was here last weekend. From the outside the place seemed nice but inside was a different story. Wait time to get seated was about 15 mins.
The table they pointed out to us, which looked clean but upon reaching the table we noticed that the seats were dirty as the cleaning person had obviously swept all the food bits onto the chairs and booth seats. We had to clean the seats/chairs ourselves as no wait staff was with us.
Ordering was via QR which led us to the online ordering system.
Food was served with disregard. The server just placed our orders on the table without telling us what it was and without bothering to ask whose it was so that it could be placed at the correct position.
The size of the sushi and sashimi served was astonishingly tiny for the price that was charged. Cha su ramen was disappointing.
After settling our bill, we were handed a folded receipt. As we looked at it on our way out we realised that the receipt handed to us was NOT ours. We went back in to ask for the correct receipt and for the next 20 mins (approx) the cashier couldn't find it and they asked us if we had paid! Imagine our disbelief. The staff is incompetent and worse, unapologetic that they bungled up. Instead of apologizing for giving us the wrong receipt they tried to shift the blame to us. Would they have let us leave the restaurant WITH a receipt after payment if we had not paid in the first place? Ridiculous.
Nobita C
This outlet didn't work well for me. The udon in tomato broth was really not to my palate. The udon was overly soft, or even soggy.
A tad disappointed, as Itacho Sushi is my preferred sushi chain. This outlet is simply not as good as the many others I patronise.
Dennis Toh
As usual whenever I visit Itacho, I will only select dishes from the promotion or member’s only menu. This time I’m back to utilise the $20 member’s voucher before expiry next week. I find that most Ala-Carte dishes are a bit on the higher side. Food is of decent quality. Do remember. Try food from the promotion menu before deciding to explore others.
Lee Wayne
From a price to value perspective, I personally don’t recommend Itacho Sushi if you are into sushi/sashimi. The food is edible of course but standard is mere average. However they price their sushi and sashimi higher so I do agree with many past reviews that it’s probably not worth to spend such amount at Itacho. However if you are really going, do avoid this menu category call direct from Japan - I ordered one of the sashimi from that list and there’s no wow factor at all. When it’s sold at a premium and telling your customer it’s direct from Japan, i do expect a difference in taste. But it didn’t work for me. Lastly, some orders which we add on after the first batch took really long to be served.
Nevertheless, a few plus points i observed. The staff are pretty attentive and would often come over to refill our hot green tea. I noticed their menu has some rice/noodles main course menu which is priced at 12-16+ on average. If it’s for a quick affordable lunch in a restaurant, it’s considered quite ok. Also the place is kept really clean which is important.
steven lim
Okay at a pinch. This was our first visit to the Tampines store, as they were one of the few eateries that were open at 11 am.
Not that the food was bad - the sushi was fresh - but that the items tasted 'heavy' as compared to Genki Sushi or Sushi Teh, as in the sauces etc.
The deep fried pork in the udon dish was just okay, and could have used some mustard, while the roasted black pepper wagyu beef don was bland.
We liked the roasted cod fish and the squid sushi.
Javier Tan
Food is great, service was lacking though, waited outside the store for a good 5 minutes before I was taken care of. Service staff also looked unhappy.
Cheng Yee Lim
(Dec 2023) Orders can now be done via web browser. Food preparation could be slow as staff mentioned it takes 25 minutes.
(Oct 2020) Service could be better. The food portion (i.e. dons) seems to have shrunk. Installing and ordering through their mobile app seems to be mandatory nowadays. Would be better if I can order through the web browser.
Scott Ng
Came over for lunch in the Tampines mall. It has been a while since here and to my disappointment, it's a bad decision. Ordered their seasonal food, seasonal seafood don, their sea urchin steamed egg, fatty tuna belly row and Roasted abalone with salmon roe with sea urchin mini rice. Firstly, food portion was too small, price point was high, taste were just ordinary....in fact average fast food standards. Next, cook prepared my don with missing ingredients and was highlighted by me. They added the missing fish and apologized so I forgave them. Service was professional and efficient. Ambience was acceptable and not good for large crowds. Overall a below par dining experience. Also to note, their super affordable price dishes were all not available, hence only serving the more expensive premium or seasonal items.
阿宝
Nice place to enjoy some fresh fresh Japanese food on a late Saturday afternoon…
The place is not crowded and the food are reasonably priced & nice to eat 🤭
Staff are friendly and quick to response in terms of taking order as well as food serving 😊
Will be back when I go Tampines Mall next time.
Positive Reviews
Kelly C
Been here many times over at the Tampines branch. Portions are definitely getting smaller and the skill in wrapping the sushi rice can be improved. Overall the quality of the food is still good and the price reasonable! Great when It's during the lull time like having a late lunch or early dinner. Free wifi, great K-pop ballads in the background. Staff have more time to be attentive and friendlier. I will still return to this outlet time and again. #japanesefood #sushi
mengg
itacho sushi is not too bad for a japanese restaurant and definitely above average to japanese restaurants specifically in malls. and way better than ichiban boshi. overall the food is not too bad but its kind of overpriced. the chawanmushi was okay, but the taste of the crab meat on top kind of overpowered the egg custard on top which was sad, as the egg tasted not too bad. the udon was okay and so was the soup. the tempura was breaded nicely and seasoned and cooked beautifully, very tasty especially the orange sweet potato tempura was bomb. the prawn tempura was kind of nice too, the prawns were fresh and i could taste it was cooked with care along with the tempura vegetables. the assorted platter sushi was not bad too, really enjoyed the seafood sushis especially. the tamago sushi was quite nice, egg came through and flavour was pretty present and best part is, it wasn't too sweet. i wouldn't mind coming back again, very open to it but definitely will need to watch my balance and my savings as its kind of pricey for a mall setup especially.
Tan Adrian
The restaurant offers a delightful culinary experience with generally delicious food and a pleasant ambience. However, I did notice a issue with the sweet shrimp on the premium chirashi don, as it was a bit fishy and not as fresh as expected.
Despite this flaw, I would highly recommend trying the roasted cod fish sushi. Its rich flavor and perfectly balanced seasoning make it a standout dish that you won't want to miss.
Chang Yoke Poon
Went there for lunch to celebrate a birthday. My friend had the beef curry rice and said he prefers the wagyu tenderloin beef cubes better. The roasted sushi was to my taste. The deep fried fish was something new for me for a Japanese restaurant. It was tasty with the sauce.
C.C Quah
Went for late lunch before dinner crowd.
It been a long while since I dine here. Service is still good, friendly and attentive staffs. Food is not bad too the only thing I find it missing was their menu booklet perhaps I much prefer looking at the pictures in the menu booklet. 🤪
Overall 👍.
Shawn Chew
First time trying over at this Tampines outlet, since closure of Jcube.
Went at approximately 5.30pm on a Saturday, queue has started.
Was assigned to the window seatings facing the MrT.
Most of the items taste great, other than the Udon with deep fried pork chop. Kind of blend.
Overall Service not bad, just one point to take note. The seats near the windows are kind of dusty.
Ratings: 4/5
Oh ya, remember to use their app for points accumulation.
Jonathan Chou
I came to dine with my wife and infant child and the staff were accommodating to seat us at the counter so we could have the baby pram close to us.
Up front, you can see the sushi chefs and I can say they take pride in their work. The food was pretty good also, with the beef and chawanmushi quite delectable.
Unfortunately with competition from other sushi outlets nearby, I have to say Itacho Sushi's price is not as competitive as others.
But overall I had a good dining experience, keep it up.
Justin Yeo
The food is delicious and well presented. See the attach picture of these two dishes, ain't they are a delight to look at? The sushi with crispy toppings is a nice touch to the taste buds as well. I can see that the chef here takes lots of pride to deliver dishes that delights both to your sights and taste sensation. Maybe that's the reason of slightly longer waiting time that usual Japanese restaurant?
Kim Jun Hong
My favourite sushi restaurant! Prices are reasonable and the food is nice. Given the option I will certainly choose to dine at Itacho sushi over any other Japanese restaurants.
One of my favourite sushi there is the Kagoshima Waygu sushi. The taste Is heavenly! The meat literally melts in your mouth. It’s a little pricey though, at almost $10 a piece. So I usually order just 1 or 2 pieces.
Other dishes i will recommend is their Sea Urchin warship; it’s pretty pricey though at around $13 a piece.
highly recommended is their Foie Gras sushi, chawamushi, clams, cold green tea
soba and fatty salmon sashimi, i would say most of their other dishes are just as tasty.
highly recommended!
Colin Liew
Enjoyed lunch here today.
Sashimi and sushi is fresh.
Ordered a ton of salmon stuff.
Had the pork with rice.
Shrimp tempura.
Deep fried Japan Oysters.
Did a dollar for dollar comparison with another similar restaurant in the same building and found this place cheaper with better food.
Switching sides.
Alvin Chai
Affordable and delicious Japanese food. Wasn’t crowded when I went there but it was probably after lunch hours. Lots of promotion happening and a wide variety to choose from. Had a great afternoon just catching up with friends over a good meal and green tea. I think they don’t charge for tea so that is great too 👍🏻 …
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Our Menu
Menu Images
Menu Highlights
Menu Highlights
Prawn Soup & Oden Promotion
ODEN SET A
$14.4
Assorted Oden in hot pot
ODEN SET B
$12.0
Assorted Oden in hot pot
ODEN SET C
$14.4
Assorted Oden in hot pot
UDON W/SHRIMP & CRAB STICK IN PRAWN SOUP (3514)
$10.4
U.R. $13.0
UDON W/SHRIMP & CHA SHU IN PRAWN SOUP (3511)
$12.0
U.R. $15.0
UDON W/SHRIMP IN PRAWN SOUP (3510)
$12.0
U.R. $15.0
UDON W/SHRIMP & SLICED BEEF IN PRAWN SOUP (3512)
$14.4
U.R. $18.0
UDON W/SHRIMP & CLAM IN PRAWN SOUP (3513)
$12.0
U.R. $15.0
Merry Christmas Specials
SUSHI PLATTER A
$16.8
Assorted sushi platter
SUSHI PLATTER B
$11.8
Assorted sushi platter
SUSHI PLATTER C
$24.8
Assorted sushi platter
SUSHI PLATTER D
$18.8
Assorted sushi platter
CHRISTMAS SET A
$58
Large set with sushi, tempura, and side dishes
CHRISTMAS SET B
$35.8
Medium set with sushi, tempura, and side dishes
CHRISTMAS SET C
$68
Largest set with sushi, tempura, and side dishes
Menu Highlights
PREMIUM SPECIAL LUNCH SET
PORK CHOP WITH SCRAMBLED EGG W/RICE SET
$17.2
吉列豬扒饭套餐 / ポークチョップスクランブルエッグ添え ライスセット
DEEP FRIED SALMON WITH SCRAMBLED EGG RICE SET
$19.7
吉列三文鱼饭套餐 / サーモンの唐げ添えスクランブルエッグライスセット
MAPO TOFU WITH MINCED PORK W/RICE SET
$12.8
麻婆豆腐豚肉碎饭套餐 / 豚ひき肉の麻婆豆腐ご飯
Menu Highlights
W Açaí Bowl Base
W AçAí BOWL - SMALL
6.80
W AçAí BOWL - MEDIUM
9.80
W AçAí BOWL - LARGE
14.80
Açaí Bowl Flavors
KUNG FU MASTER
Dried Deglet Noor Dates, Kiwifruits, Bananas, Granola and Almonds.
WHITE COLLAR
Blueberries, Bananas, Pumpkin Seeds, Granola and Almonds.
SUPERMODEL
Raspberries, Strawberries, Pumpkin Seeds, Granola and Almonds.
IRON MAN
Blueberries, Kiwifruits, Bananas, Granola and Almonds.
COOKIE MONSTER
Me Want Cookie! Blueberries, Bananas, Butter Cacao Nibs, Cookie Butter
Add-ons
COOKIE BUTTER (+1)
Add additional 15g Cookie
TG Tea
TG TEA - HOT
3.20
Available in Japanese Green Tea, Imperial Pu-Erh, Melon Honey, Jasmine, Earl Grey
TG TEA - COLD BREW
3.20
Available in Japanese Green Tea, Imperial Pu-Erh, Melon Honey, Jasmine, Earl Grey
Menu Highlights
Sushi/Sashimi
ROASTED SALMON & SKIN SOYA SAUCE
$8.00
Price for 10 pieces
ROASTED SALMON & SKIN SOYA SAUCE W/ COD FISH CAVIAR
$10.00
Price for 10 pieces
Udon/Noodles
UDON W/ CHA-SHU IN PORK SOUP
$12.00
UDON W/ DEEP FRIED PORK CHOP IN PORK SOUP
$13.00
UDON W/ SEAFOOD IN TOMATO SOUP
$14.00
Rice Dishes
BAKED SCALLOP & SPICY SALMON MAYO & EGG W/ RICE
$9.50
Seafood
CLAM W/ BUTTER & BLACK PEPPER
$7.00
Sides
ROASTED EGG (WARM)
$4.20
Appetizers
DEEP FRIED GYOZA W/ GREEN TEA SALT
$9.00
Price for 2 pieces
GRILLED PORK
$3.80
Price for 2 pieces
Menu Highlights
Christmas Specials
2022 MERRY CHRISTMAS SET
$68
Large sushi and sashimi platter.
2022 WINTER CHRISTMAS SET
$35.8
Bento-style set meal with various dishes.
2022 WINTER WARMING SET
$18.8
Smaller bento-style set meal.
2022 CHRISTMAS SET
$58
Another large platter/set.
PRAWN TEMPURA & SALMON ROE MINI DON SET
$18.8
Sushi roll with tempura and mini don.
ASSORTED SUSHI PLATTER
$24.8
Variety of sushi pieces.
ASSORTED GYOZA/DUMPLINGS
$16.8
Pan-fried dumplings.
ASSORTED SUSHI (SMALL)
$13.8
Smaller selection of sushi.
Prawn Soup & Oden Promotion
UDON WITH SHRIMP & CRAB STICK IN PRAWN SOUP
$10.4
Noodle soup with seafood. U.P. $13.0
UDON WITH SHRIMP IN PRAWN SOUP
$12.0
Classic noodle soup with shrimp. U.P. $15.0
UDON WITH SHRIMP & CLAM IN PRAWN SOUP
$12.0
Noodle soup with shrimp and clams. U.P. $15.0
UDON WITH SHRIMP & BEEF TENDON IN PRAWN SOUP
$14.4
Noodle soup with shrimp and beef tendon. U.P. $18.0
UDON WITH SHRIMP & BEEF IN PRAWN SOUP
$14.4
Noodle soup with shrimp and beef slices. U.P. $18.0
ODEN (STANDARD)
$12.0
Japanese hot pot with various ingredients. U.P. $15.0
ODEN (PREMIUM)
$14.4
Japanese hot pot with premium ingredients. U.P. $18.0
