Cell phone accessory store located in Floor 4 · Tampines Mall
**URBAN.M: Elevate Your Mobile Experience**
Located on Level 4 of Tampines Mall, URBAN.M is your one-stop destination for premium mobile phone accessories. More than just a store, URBAN.M is dedicated to helping you personalize and protect your valuable devices with a wide selection of stylish and functional accessories.
Discover a diverse range of phone cases, screen protectors, charging solutions, headphones, and more, catering to all the latest smartphone models. Whether you're seeking rugged protection for an active lifestyle or a fashionable statement piece to express your individuality, URBAN.M has something for everyone.
Beyond the extensive product selection, URBAN.M prides itself on offering exceptional customer service. Knowledgeable staff are readily available to assist you in finding the perfect accessory to meet your needs and answer any questions you may have.
Visit URBAN.M at #04-08 Tampines Mall, and experience the difference. Open daily from 11:00 AM to 9:15 PM (including Public Holidays, except Chinese New Year), URBAN.M makes it easy to enhance your mobile experience. Stay connected with URBAN.M and discover the latest arrivals by visiting their Facebook page: https://www.facebook.com/Mobilestopsg.
Bought a screen protector, case, and camera lens protector, which cost nearly $200. After two days, the screen protector cracked. I went back for warranty, but they said it wasn't covered. The screen protector wasn't cheap, costing $60, but it wasn't good. I went to another shop to replace it and the seller there said the cracked screen protector was actually good quality. So, it feels like what they sell are imitations, not originals, and they are selling them very expensively.
Yeo Hock Seng
Went to the Tampines Mall outlet to get an X-Doria protector and screen protection for my new Apple Watch. Immediately after returning, the corner of the screen protector started to peel. When I went back, the sales staff was very nice and replaced it, but the corner started to peel again within 3 hours. She told me that she could only replace it once. I don’t think this is right or professional, which means if the product is faulty, they won't be responsible because they already replaced it. That’s not right at all. We have been regular customers for many years and will think twice about going back. My invoice number is 6667.
Nora
The salesgirl at Tampines Mall was totally uninterested in serving us, too busy on her phone, but I still bought the Aukey chair, costing $269, because I needed it. The couldn't-be-bothered salesgirl booked a delivery date as per our request, but the delivery man never turned up, and there is NO telephone number to contact anyone. Now I am in front of the shop waiting to cancel my purchase, but there is no one here. Signage says "WILL BE BACK IN 15 MIN," but it's been more than 30 minutes, and there is still no one here. Please do not buy from this shop if you don't want this type of trouble.
Positive Reviews
Samantha Lim
"Second time getting my phone case, screen & camera protector done at Urban.M by Vin (WeiQi). She always does it professionally and meticulously. She's also always ready to answer all our questions patiently. Thank you :)"
Jerren Lim
"I did not expect to receive a wireless charger, power bank, and card holder as freebies after buying $240 worth of items. Great! Thanks to the best store manager, Ms. Elise."
Kris Tan
"I've repeatedly purchased from this store, and always with Thing Wei. I can always rely on her to swiftly apply my phone protection. She’s very detailed and professional in her work, and I'm always pleased whenever I get my new protectors or phone case from her. Highly recommended. Thumbs up!!"
Allison Lee
Wei Chi provided excellent service—friendly, patient, and highly knowledgeable. He answered all my questions clearly, which made me feel confident throughout. I'll definitely be back!
Yuan Chen Soh
The staff was very helpful and patient in assisting us with our queries! They were also very professional in how they applied the screen protectors for our phones. Thank you!
