OPPO Concept Store at Tampines Mall represents the cutting-edge of smartphone technology, bringing Chinese innovation to Singapore's eastern heartland. Known for revolutionary mobile photography breakthroughs, OPPO was the first to launch smartphones with 5MP and 16MP front cameras, pioneering the motorized rotating camera and Ultra HD features that redefined mobile photography standards.
The spacious concept store on Level 3 showcases OPPO's comprehensive product ecosystem, from flagship Find N Series foldable phones to the popular Reno Series known for superior camera capabilities. Tech-savvy customers can explore the latest A Series devices alongside innovative IoT products including OPPO tablets, smartwatches, and wireless earbuds, creating a seamless digital lifestyle experience.
Targeting photography enthusiasts and young professionals, the store appeals to customers seeking stylish devices with advanced camera technology. The knowledgeable staff provide expert consultations, helping customers discover features like 5x Dual Camera Zoom technology and AI-enhanced photography modes that make OPPO devices stand out in Singapore's competitive smartphone market.
What sets this Tampines Mall location apart is its immersive brand experience, allowing customers to test devices hands-on while receiving personalized recommendations. The store's comprehensive support services, including software updates and device cloning assistance, ensure customers enjoy a premium shopping experience that extends beyond the initial purchase, making it a destination for serious smartphone users in eastern Singapore.
Was there yesterday around 9:30pm. The store was wide open with no customer. Was going to take a look at the Oppo Reno. When we step into the shop the promoter just shouted rudely and said they are closed! I was like if it's closed why not just close the bloody glass door and instead let it open and inviting people in! Super rude and he didn't even take his eyes off his phone while he was talking to me! He completely ignore my me and just said the shop is closed!
Sue Kabliat
The salesperson seems like he doesn't want any business, I was checking out the phone and he was watching over me like a hawk. I was checking out the feel and camera of the reno and then the find x, as soon as I started testing the camera quality of the find x he asked me "what are you looking for" in a very rude tone, and I replied "camera settings, like iso and exposure etc..." and then he said that it didn't have that even though the settings were right infront of my eyes. HORRIBLE service, fire that guy.
Eunice J
What kind of oppo shop keep on calling not available!
Josh
if you're working here and you're reading this, you have awful service. it is impossible to stay here for longer than 10 seconds without feeling disrespected and uncomfortable or threatened by the hostility of the staff.
Loo Joey
Was at the store on Monday, yup like what the rest of the review says (obviously its been so long already and nothing changed)
I have nvr come across such bad service attitude for a long long time. Really have to 👏for them, in this times this era oh please.
Wanted to know more about which model was newer and etc .... The guy just blank at me, "ah ya this is oppo 2, ah ya this is oppo 3"
When i asked him again firmly if he is interested in serving me anot and can he tell me what is the newest model"
He stared at me (the eyes says, stop asking if not i'll whack u) for a good 20-30sec
Lol... Really give this job to ppl who really needs the job la...
Pong Gordon
Very poor customer service.. does not know how to retain customers, instead push to customer to another vendor.
Alex Tan
Too focus on business
Positive Reviews
Cheok Seok Cheng
Very versatile sales personnel and able to help you to install without asking.
LongEr
I never expected such excellent service from this OPPO store. There is only one salesperson, but he is incredibly knowledgeable about the products. He can answer almost every customer question and even proactively help install region-locked apps—this is what top-tier sales should be like!
The store currently has special promotions, indicated by red price tags on the tables. However, it’s possible that they always mark prices this way just to attract customers.
The price of the same OPPO phone in Singapore is more than double that of its official Taobao store and does not include Xiao Ai AI assistant. Of course, the models sold here are all international versions, meaning they use Google Play Store. I’ll write a separate review detailing the pros and cons of the two versions, as well as the highly praised Hasselblad camera.
Currently, purchasing the X8 comes with a free 99-value gift box. I thought it would be accessories or peripherals, but it turned out to be a box full of nuts 🌰—totally unexpected!
Buying the X8 Pro comes with a 199-value gift box. The box is larger and heavier, but inside, there are still just eight cans of nuts 🌰. I wonder if any customers are actually influenced by the size of the gift box.
Other more practical gifts include a transparent phone case, a pair of 4th-generation noise-canceling earbuds, and a co-branded phone case from some brand. Even with these gifts, the price is still more than double that in Shenzhen.
Friends who have used the mainland version mentioned that non-international models tend to have poor signal reception—sometimes even losing signal in Mrt stations where other phones work fine. A certain "leading brand" has the same issue, which is indeed frustrating.
Mohamad Izwan Ali
My Wife & I were amazed by the salesperson. Ms Liwen is super polite & helpful. So impressed by her that we end up buying two N5.
Irene Ng
Oppo really up their game in both their handphone and their selection of sales assistant. There's really a great improvement in the service when I compared the current sales assistant with the sales assistant that I met several years ago. I was serviced by male sales assistant, Trevor on 3rd February 2025 at Tampines Mall Branch. He was very polite and very helpful. He showed positive attitude and enthusiasm in serving customers. Bought Oppo Reno 13 Pro in the end. So far so good, I am loving my new handphone and I am a happy customer!
Lee Yin Pang
Liwen very friendly and well in assisting me a transfer data
Elaine Yomg
SalesGirls Liwen is very helpful， Will ask my friend come tampines mall oppo to support her.
Tay Kok Swee
Must compliment your staff Ms. Liwen for her professional and friendly service.
I bought an Oppo Pad Neo from your store in Pasir Ris Mall sometime last week and get to know some basic function of the device.
Being an elderly man of 70 + and not very good in computer or IT, I had to seek assistance from Ms. Liwen on how to use the Pad Neo & it's function.
Ms Liwen was very helpful in explaining on the things that I don't know.
Keep up the good work and customer service . Cheers
Mohd Amin Abdul Rahman
Attended by staff Russel Ong. He was patient with me and helpful. Sincere and helpful in solving issue. My highest compliments to him for setting the customer service standard and representing Oppo prestine product.
Josethejelly
Female sales assistant is super friendly and knowledgeable on the products. I bought an OPPO Reno7 Z 5G phone and had many questions which she was able to answer to. I had an amazing shopping experience. Will visit again.
Product itself is great, lived up to my expectations and connectivity strength is good. Good quality for its price. Will recommend others to buy.
Gek Hong Teo
Great service by MY this morning! She is friendly and patient. She knows the products in the store well enough to be able to recommend to us a suitable one that meets our needs. Thank you so much.
Richard Chew
Excellent Service. Very friendly and helpful lady
Lamnet07
Was there today to change screen protector. The young (Chinese) lady was attending to an elderly Malay couple. As I observed, she was incredibly polite, patient and professional guiding them through changing to their new phone, speaking in fluent Bahasa (she's obviously from up north). She did a fantastic job changing my screen protector too 🙂. Very pleasant.
Rebecca Teo
Your staff Liwen is gracious, attentive and ensures she understands correctly what's being said so she can answer questions& information asked.
