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Rating Summary

3.7

20 reviews

5
90%
4
100%
3
90%
2
80%
1
70%

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Reviews for OPPO Concept Store - Tampines Mall

Cheok Seok Cheng

Cheok Seok Cheng

5

Very versatile sales personnel and able to help you to install without asking.

LongEr

LongEr

5

I never expected such excellent service from this OPPO store. There is only one salesperson, but he is incredibly knowledgeable about the products. He can answer almost every customer question and even proactively help install region-locked apps—this is what top-tier sales should be like! The store currently has special promotions, indicated by red price tags on the tables. However, it’s possible that they always mark prices this way just to attract customers. The price of the same OPPO phone in Singapore is more than double that of its official Taobao store and does not include Xiao Ai AI assistant. Of course, the models sold here are all international versions, meaning they use Google Play Store. I’ll write a separate review detailing the pros and cons of the two versions, as well as the highly praised Hasselblad camera. Currently, purchasing the X8 comes with a free 99-value gift box. I thought it would be accessories or peripherals, but it turned out to be a box full of nuts 🌰—totally unexpected! Buying the X8 Pro comes with a 199-value gift box. The box is larger and heavier, but inside, there are still just eight cans of nuts 🌰. I wonder if any customers are actually influenced by the size of the gift box. Other more practical gifts include a transparent phone case, a pair of 4th-generation noise-canceling earbuds, and a co-branded phone case from some brand. Even with these gifts, the price is still more than double that in Shenzhen. Friends who have used the mainland version mentioned that non-international models tend to have poor signal reception—sometimes even losing signal in Mrt stations where other phones work fine. A certain "leading brand" has the same issue, which is indeed frustrating.

Mohamad Izwan Ali

Mohamad Izwan Ali

5

My Wife & I were amazed by the salesperson. Ms Liwen is super polite & helpful. So impressed by her that we end up buying two N5.

Irene Ng

Irene Ng

5

Oppo really up their game in both their handphone and their selection of sales assistant. There's really a great improvement in the service when I compared the current sales assistant with the sales assistant that I met several years ago. I was serviced by male sales assistant, Trevor on 3rd February 2025 at Tampines Mall Branch. He was very polite and very helpful. He showed positive attitude and enthusiasm in serving customers. Bought Oppo Reno 13 Pro in the end. So far so good, I am loving my new handphone and I am a happy customer!

Lee Yin Pang

Lee Yin Pang

5

Liwen very friendly and well in assisting me a transfer data

Elaine Yomg

Elaine Yomg

5

SalesGirls Liwen is very helpful, Will ask my friend come tampines mall oppo to support her.

Min Chern

Min Chern

1

Was there yesterday around 9:30pm. The store was wide open with no customer. Was going to take a look at the Oppo Reno. When we step into the shop the promoter just shouted rudely and said they are closed! I was like if it's closed why not just close the bloody glass door and instead let it open and inviting people in! Super rude and he didn't even take his eyes off his phone while he was talking to me! He completely ignore my me and just said the shop is closed!

Sue Kabliat

Sue Kabliat

1

The salesperson seems like he doesn't want any business, I was checking out the phone and he was watching over me like a hawk. I was checking out the feel and camera of the reno and then the find x, as soon as I started testing the camera quality of the find x he asked me "what are you looking for" in a very rude tone, and I replied "camera settings, like iso and exposure etc..." and then he said that it didn't have that even though the settings were right infront of my eyes. HORRIBLE service, fire that guy.

Eunice J

Eunice J

1

What kind of oppo shop keep on calling not available!

Tay Kok Swee

Tay Kok Swee

5

Must compliment your staff Ms. Liwen for her professional and friendly service. I bought an Oppo Pad Neo from your store in Pasir Ris Mall sometime last week and get to know some basic function of the device. Being an elderly man of 70 + and not very good in computer or IT, I had to seek assistance from Ms. Liwen on how to use the Pad Neo & it's function. Ms Liwen was very helpful in explaining on the things that I don't know. Keep up the good work and customer service . Cheers