쪼율 꾸랑해
I ordered Honey Green Tea with brown sugar pearls but only realised they missed out my pearls upon reaching home. Slow service as well :/
Location: Level B1, Unit Number #B1-K5
Quality products and services
LiHO TEA at Tampines Mall has established itself as a cornerstone of Singapore's vibrant bubble tea culture, contributing to Tampines' reputation as the island's unofficial bubble tea capital. Located at basement level B1-K5, this outlet operates Monday to Friday from 11:00am to 10:30pm and weekends from 10:30am to 10:30pm, serving as one of two LiHO outlets within a 500-meter radius of Tampines MRT station. Since the brand's establishment in 2017, LiHO has grown to operate 84 outlets across Singapore, with the name "LiHO" meaning "How are you" in Hokkien, reflecting the brand's warm, community-focused approach to customer service.
The Tampines Mall outlet showcases LiHO's signature offerings, including their famous Cheese Tea series and indulgent Brown Sugar beverages that have captivated Singaporean taste buds. Every cup is meticulously crafted using high-quality tea leaves, fresh fruits, and creamy milk, with customers able to customize sugar levels, ice preferences, and toppings to create their perfect drink. The menu spans creative beverages from traditional milk teas to innovative seasonal specialties, ensuring there's something for every palate and preference among the diverse customer base that frequents this bustling eastern hub.
What sets LiHO TEA Tampines Mall apart is its strategic position within Singapore's most bubble tea-dense area, where discerning customers have numerous options yet consistently choose LiHO for its quality and consistency. The outlet's convenient location, diverse menu offerings, and friendly service have made it a must-visit destination for bubble tea enthusiasts traveling from across the island. With multiple payment options including PayNow and GrabPay, plus delivery services through various platforms, LiHO TEA continues to adapt to modern consumer preferences while maintaining the authentic flavors and quality that have made it Singapore's beloved bubble tea destination.
Based on 20 reviews
Out of 278 shops
Not enough ratings
쪼율 꾸랑해
I ordered Honey Green Tea with brown sugar pearls but only realised they missed out my pearls upon reaching home. Slow service as well :/
Rennie Lee
Tried the Snow Mountain Salted Caramel Frappe which had a recommended logo… it was horrible :( I googled and found some comments stating it was coffee based but I tasted none in the drink. Even if it was not coffee based, the drink was so tasteless and diluted - tastes like mostly blended ice with some caramel… wasted my $4.90 😭
Yokie Chan
Ordered lychee oat milk tea w 50% sugar for pick up w their app. When I picked it up, and I drank the drink, it was just pure oat milk. No lychee taste nor sugar which they forgot to add. Was too late by the time I realized it.
kathy tan
The staff , Real as absolutely unfriendly serving with the unhappy face and attitude. Did not listen carefully when we placing . Even though my grandson showed her his school identity and just upsize the classic tea without asking if needed and just charged my grandson more . Also delay delay our order with jumping the que number to others till I have to check . Is this attitude acceptable to the management? Please look into this .
nicnicxun
Ordered mango delight from this outlet. The staff at counter and collection point are playing around with phone chit chatting, after drinking her own drinks then pass to me my drinks. I ordered least sugar but still tasted super sweet.
Kelly Wee
Asked the cashier (a part timer I presume) what is the strawberry jing syuan tea..She “Errrr” then she say is tea mix with strawberry. Then I ask her is it green tea or red tea, she don’t know and ask her other staff. The other staff say “it’s just strawberry with tea” My god. I have to google to check it is oolong tea. Then upon collection, she forget to give me the strawberry plush and I have to ask her for it. Kindly education your staff more. Selling $7-$8 for a bubble tea but ur staff don’t even know what tea they are selling…
Pikapocca Pikapocca
Ordered our drink and had to wait 20+mins before we could get it. We saw they had made the drink (just milk tea and pearl) and it was sitting on the inside counter, the girls working there checked it and just continued ignoring, drinking their drinks and pretending to be busy, not packing and only when we asked one girl there then we got our drinks. Hope that the service would be better in the future
Sal AW
Service is super slow! I have never waited this long for bubble tea. I had to wait for almost half an hour for my 1 measly cup of drink. I don't know why it takes forever for the 3 staff working to fulfill the orders. I see other customers standing and waiting just like me, probably waited even longer. The drink is fine, just the service can be faster.
PersonalPhotoStorage
The dude was okay, helped me find the new 'honey green tea' now named 'honey jasmine tea'. When I got my drink, it was tasteless, brown sugar pearls no taste. I think they forgot the honey too. But cashier dude was okay. Wasted $5.1 :((
mengg
ordered earl grey milk tea for $2.60. the earl grey taste is not too strong, it's present but i wish there was more of it. milktea is not too milky as well, but drink feels too dilute to a certain extent. i feel liho has gone downhill in business tactics. now there is no longer no ice option, only normal ice or less ice. understand price has decreased, but i would rather pay for drinks with a more expensive price and better taste than cheaper price but not so good taste. understand if due to inflation, but please have more personalization to let customers choose more options, it will definitely affect business.
RCSC
Pearls were cooked very nicely. Sweetness was just right. Nice and friendly staff too! PLEASE BRING BACK DA HONG PAO MILK TEA T_T last time 3 4 yrs ago, you took away my fav drink (some milk tea) and replaced it with da hong pao. Now you took away this drink too!!! Zzzzz
Sonal Aggarwal
I loved how they use stevia instead of sugar and have cold noodles as a drink topping. I got a lychee rose slush that came with cold noodles.
Brian Wong
Dear LiHO Tea Tampines Mall, I am continually impressed by the exceptional professionalism, dedication, and generosity displayed by your team. As a person with disabilities, I truly appreciate your commitment to creating a welcoming and inclusive environment where every guest feels valued and supported. Your outlet stands out for its exceptional kindness, generosity, and attention to detail. I would like to give special mention to Mr. Benny and the team for their outstanding service and care during my visit. Thank you for creating such a warm and exceptional customer experience. Warm regards, Brian
Chua Puayhoon
Gunn Ping is patient & helpful in guiding me on mobile order. Thanks to her that I learn how to place order via mobile phone
Cecilia Ong
Love the variety of drinks staff are fast and efficient
Catur Ayu
My son love Liho chocolate mountain
shannon
Fast service and drinks are always tasty!
aaa aa
amazing customer service, staff was efficient and drinks tasted great🥰🥰 …
Cara Chen
I feel that service is Heng suay one. But today we were lucky to be served by Theresa. She was so friendly and that made our day!
Toh Kiat
Dare I say one of the best, if not the absolute best LiHo- nay, best bubble tea store I have ever been to! ❤️ Firstly, I was served by the most gorgeous, amazingly sweet gal at the counter who greeted me with a smile that could melt a thousand hearts. Her voice was the most melodious, mesmerizing sound I have ever heard. I was immediately smitten. As I was paying for my drink with cash, our hands accidentally brushed against each other and my heart stopped as I looked up and caught her gaze 🥵 I wanted to ask her for her number, but I was just too shy. I will forever regret not doing so, because she's the love of my life. I did get a look of her name on the name tag though, her name was Aina. I only wish every day that I could see her again.
20 photos