Toby Lim
Try not to come if not desperate. Rate not good, even if you change a lot. And yet they claim they have the best rate. Bullshit…
Location: Level 4, Unit Number #04-26
Quality products and services
Chandra Money Exchange has been serving the Singapore community since 1994, establishing itself as one of the leading licensed money changers in the country. Located conveniently at Level 4 of Tampines Mall, this currency exchange specialist offers competitive rates for a comprehensive range of foreign currencies, making it a go-to destination for both locals and tourists.
The exchange caters to diverse financial needs, from holiday travelers planning their next overseas adventure to business professionals requiring foreign currency for commercial purposes. Their experienced staff provides personalized service, ensuring customers receive efficient assistance with their currency exchange requirements.
What sets Chandra Money Exchange apart in Singapore's competitive money-changing market is their commitment to offering attractive exchange rates while maintaining professional service standards. The Tampines Mall location benefits from the mall's strategic position as a major shopping and transportation hub in eastern Singapore, making it easily accessible for residents and visitors alike.
Operating daily from 10AM to 9PM, Chandra Money Exchange provides convenient trading hours that accommodate busy schedules. Whether you need major currencies like USD, EUR, or GBP, or require less common denominations, their extensive currency offerings ensure most exchange needs can be met under one roof.
The combination of competitive rates, central location, and comprehensive currency selection makes Chandra Money Exchange a trusted choice for foreign exchange services in the Tampines area.
Based on 20 reviews
Out of 278 shops
Not enough ratings
Toby Lim
Try not to come if not desperate. Rate not good, even if you change a lot. And yet they claim they have the best rate. Bullshit…
Sean Tan
Should change Google timing to 8.30pm. Closed already at 8.40pm. Wasted my time going down.
Mr Nim
The close befor 9 wasting time
Dodo
They always round down the cents. For example , if the amount is SG$100.38 then they will return you only $100.30. Rates are on the higher side too. The slim bespectacled man is more calculative and has an arrogant disposition while another plump elderly man is somewhat more easy going as compared to him. There was hardly a “thank you” heard from them despite us thanking them. The exchange made me feel like we were at their mercy.
Adrian Lee
Very rude and bad customer service. Message to the staff. If you can not change a 1pc of 1k denomination into 2pc of 500, you don't need to lecture people to exchange it when customer reaches the destination.
Diana Ishak
Almost got scammed. Please check and double check your money before you go off. He did not provide me the receipt because he was eagerly serving the next customer. Had to come back an hour later after realising he shortchanged me half the amount i gave. Terrible! Never coming back!
Rovin Chew
If only I could give a zero star, I would not hesitate to do so. Very poor customer service. Standing in front of the counter with no other customers but no one in the 3 staffs in the counter wanted to serve even though I politely ask 3 times for the exchange rate. They saw me and turn their heads away..
Steph Y
Guy's attitude was like he couldn't be bothered with our business. He saw me when he walked into his booth but chose to disappear into the office without acknowledging our presence. It took him a few mins before emerging from the office and asked what we wanted. Yes, I might not be changing thousands of dollars but his attitude sure isn't worth a penny.
Jonathan Tan
advertised as "best rate" but charge almost 2% spread.
Sky
Saw many reviews on rude staff or bad customer service. But personally didn’t experience any. Come to change SGD to VND at 18500 which I think is a really good rate . If you live in the east and didn’t want to make a trip downtown to Raffles Place money exchangers , this is one good alternative.
Phay
Assisted an elderly seaman in exchanging loose change from various foreign currencies he had collected over the years. The staff was exceptionally kind, patient, and helpful, making every effort to provide assistance.
XING XING
Very friendly staff and decent exchange rate!
SN P
Surprisingly good rates for KRW. Located inside Tampines Mall, 4th floor beside Long John Silver's and Kopitiam.
Hameem Musthafa
Very Competitive Rates & Good Customer Service 👍 …
Andy
Very friendly, patient and accommodating guys behind the counter. Congrats on new shop at level 4! I always come to Chandra for my money change needs.
X
Their staff were friendly, and the exchange rates here were much better compared to the other places I visited. I ended up exchanging about a thousand Singapore dollars here. The service charge was around ten Singapore dollars, making the fee about 1% of the total amount exchanged. This is an honest shop that I recommend. I'm not sure why others have had issues, but my experience was problem-free. Five stars.
Abdul Kader
Who said the professionals are rude? They are very good leh! Iam staying in orchard but i always come here to exchange my money. The always serve very good price and satisfaction. Thanks chandra❤️ Top recommendation👍🏻
Yvonne Foo
Very friendly staff with good changing rates. They used to be at Tampines Mall B1, now they are at level 4 beside the food court. Friendly and good rates, plus a free pen from them, and the envelope VERY FUNNY, super love. Perfect.
Learner 7
Chandra money change staff are all polite, helpful & ready to render assistance. Staff even able communicate with the language that is simple for you to understand. Good job & well done! 👍🏻 They changes money with very low rates than other money changers in tampines. Guaranteed service and highly recommended 100%%%%%%👌👌👌👌👌👌👌
Mel
Honestly I don't see why there are so many comments about their personality and attitude. They're so nice please. You can't expect a service provider to be smiling 24/7 at you right. Anyway, money changing was smooth and easy. Best rates!!!!!
15 photos