Currency exchange service located in Floor 4 · Tampines Mall
Need to exchange currency quickly and securely? Look no further than Chandra Money Exchange, conveniently located on Level 4 of Tampines Mall. As a licensed money-changing service, Chandra Money Exchange offers competitive exchange rates for a wide variety of foreign currencies. Whether you're planning your next overseas adventure or need to exchange currency for business purposes, their experienced and friendly staff are ready to assist you.
Beyond competitive rates, Chandra Money Exchange prides itself on providing a reliable and transparent service. They understand the importance of secure transactions and strive to ensure a smooth and hassle-free experience for every customer. While you're visiting Tampines Mall, take advantage of their convenient location to handle all your currency exchange needs. Forget the hassle of banks or online exchanges; Chandra Money Exchange offers a trustworthy and accessible solution right here in your local shopping destination. Visit Chandra Money Exchange today and experience the ease of professional currency exchange.
If only I could give a zero-star review, I wouldn't hesitate. The customer service was very poor. I was standing in front of the counter with no other customers, but none of the three staff members there wanted to serve me, even though I politely asked three times for the exchange rate. They saw me and turned their heads away.
Dianah Ismail
"Almost got scammed. Please check and double-check your money before you leave. He didn't provide a receipt because he was eager to serve the next customer. I had to return an hour later after realizing he shortchanged me by half the amount I gave him. Terrible! I'm never coming back!"
Adrian Lim
"The customer service was very rude and bad. A message to the staff: If you can't exchange a single 1k denomination bill into two 500s, you shouldn't lecture people to exchange it when they reach their destination."
Tobias Tan
"Try not to come unless desperate. The rate isn't good, even if you negotiate. And yet, they claim to have the best rate. Bullshit…"
Dodu
They always round down the cents. For example, if the amount is SG$100.38, they will return only $100.30. Rates are on the higher side, too. The slim, bespectacled man is more calculative and has an arrogant disposition, while another plump, elderly man is somewhat more easygoing compared to him. There was hardly a "thank you" heard from them, despite us thanking them. The exchange made me feel like we were at their mercy.
Positive Reviews
Skylar
I saw many reviews mentioning rude staff or bad customer service, but I personally didn't experience any. I came to exchange SGD to VND at 18,500, which I think is a really good rate. If you live in the east and don't want to make a trip downtown to the Raffles Place money exchangers, this is a good alternative.
S.N. P.
"Surprisingly good rates for KRW. Located on the 4th floor of Tampines Mall, beside Long John Silver's and Kopitiam."
Faye
Assisted an elderly seaman in exchanging loose change from various foreign currencies he had collected over the years. The staff was exceptionally kind, patient, and helpful, making every effort to provide assistance.
Melvin
Honestly, I don't see why there are so many comments about their personality and attitude. They're so nice, please. You can't expect a service provider to be smiling at you 24/7, right? Anyway, the money changing was smooth and easy. Best rates!