Not bad for a takeaway chain store! The food is slightly above average, and the ingredients are all pretty good. The chili and ikan bilis are packed separately in individual packets. It's not the best, but it's good for satisfying nasi lemak cravings or for a simple lunch! I will repurchase.
Excellent customer service from Jit Sung today. He was very enthusiastic to tell me about the promotion and was very patient in helping me with the payment options. I never knew we could earn LinkPoints from this store!
The Bak Kwa is so hard and dry! It used to be my favorite, but the quality has dropped so much. I thought it might be just that one batch, but after trying it on three different occasions, I've confirmed it. The Bee Cheng Hiang that I grew up with is no longer the same as the one now.
Excellent service from their staff, Tze Fung, today. I was carrying some bags and having a bit of difficulty ordering what I wanted, as I was buying on behalf of someone and was getting frustrated. But Tze Fung’s attitude and excellent service really made purchasing the Bak Kwa much easier and helped lighten my mood. I really appreciate it, thank you! :)
Dishonest seller.
Only the first/top piece is edible. The rest of the bak kwa is as hard as a rock – dry and hard, totally inedible.
Worst experience ever.
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