OTO Wellness at Tampines Mall represents over four decades of innovation in health and wellness technology, offering Singapore's most comprehensive range of massage chairs, therapeutic equipment, and wellness solutions. Established in 1978, this pioneering brand has consistently delivered cutting-edge relaxation products that blend traditional Eastern therapeutic principles with advanced Western technology. Located on the basement level of Tampines Mall, the store operates daily from 10:30am to 9:30pm, providing customers with hands-on experience of their extensive product range in a comfortable showroom environment.
The Tampines Mall outlet showcases OTO's complete wellness ecosystem, featuring premium massage chairs designed to transform homes and offices into personal sanctuaries of relaxation. Their product categories span fitness equipment including exercise bikes and whole-body fitness solutions, relaxation devices covering back and neck massagers, foot therapy systems, and their signature wireless massage series. Each product is engineered to address specific wellness needs, from stress relief and muscle recovery to circulation improvement and overall physical rejuvenation, making OTO a one-stop destination for comprehensive home wellness solutions.
What sets OTO Wellness apart is their commitment to creating innovative healthcare solutions that cater to Singapore's fast-paced lifestyle demands. The knowledgeable staff at Tampines Mall provide expert consultations, helping customers select appropriate wellness products based on individual health goals and space requirements. With their strong social media presence and customer engagement initiatives, OTO continues to educate Singaporeans about the importance of regular self-care and stress management, positioning themselves as wellness partners rather than merely equipment suppliers in the modern healthcare landscape.
We had a very bad experience with this shop sales man. The sales man, wear glasses, his attitude was bad. He didn't explain the features and keep forcing the massage chair type that he wants to sell, make us feel uncomfortable. When I want to try the 8k chair, he was reluctant and lecturing me that I will be confused bla bla... What's wrong giving a try for 5 minutes, to give a cust a good experience? Only HAPPY CUST WILL BUY. And, I know how to do my spending, I don't need a lecture. I just need a proper service to make a decision. We looked casual but doesn't mean we don't have budget. During that time there was no other cust. We quickly left the shop. Pity Oto that hired this type of sales person that will drive the sales away....
M Ranganathan Shankar
Not a friendly place at all. I went to redeem my NTUC gift voucher and regretted
Sivalingam S
Small but compact
Ibrahim Mohd Sultan
Computer always down
Alex Hong
Went to try one of their massage chairs at the tampines mall roadshow. Just tried it for around 3 minutes before a woman promoter keep staring at us. Then a man came and tell us to get off and we can try their chairs at the main store, when there is plenty of people around us trying it.
What’s the point of a roadshow if i must test it at the main store?
And he told us that he is just trying to make money, looking down on us just because we wore casual? Terrible customer service to say the least.
lee K
2025 june 27, 3-4pm. uncle attendant gives poor attitude ... claims no AI scan for one lower priced model [but it has] + brushes you off with a tone of disdain when you refuse to consider those 6K and up models. absolutely unprofessional.
Positive Reviews
YY yeong
I recently bought a massage chair and it's very comfortable. The various massage modes allow me to relax quickly after a day's work, especially the kneading and heating functions, which are really effective! The design is also very modern and looks great in the living room. It's also very cost-effective and is worth recommending to anyone who needs to relax. " thx Jacqueline
Tan Jasmine
Violet at tampanies mall is a helpful and friendly sales lady good servicing
Gabriel Lee
The mersuge is good
LEE
Because of the excellent servicss from wilber lim , decided to get 1 rockie👍 he will be back station at imm. …
