Mothercare at Tampines Mall stands as Singapore's premier destination for expectant parents and families with young children, drawing on 50 years of global expertise in baby and child-related products to serve the eastern region from their welcoming location within the mall. This comprehensive store offers everything new parents need, from essential baby care items and premium prams to stylish maternity clothing and carefully selected toys that stimulate creativity and early learning development. The extensive product range includes trusted brands in strollers, nursery furniture, baby clothes, and specialized items like support and feeding pillows, maternity pads, breast pads, and nursing bras that support mothers throughout their pregnancy and breastfeeding journey.
The shopping experience at Mothercare Tampines emphasizes expert guidance and family-friendly service, with knowledgeable staff members who understand the unique needs of growing families and can provide personalized recommendations for everything from the safest prams to age-appropriate developmental toys. The store's inviting layout showcases beautifully displayed products in logical categories, making it easy for parents to navigate between maternity essentials, newborn necessities, and toddler items while ensuring that every purchase meets Mothercare's rigorous quality and safety standards. The staff's expertise extends beyond product knowledge to include practical advice on baby care, feeding solutions, and nursery setup that helps new parents feel confident and prepared for their parenting journey.
Operating daily from 10:30 AM to 9 PM with convenient mall access and parking, Mothercare Tampines provides a stress-free shopping environment where families can take their time selecting the best products for their children's development and safety. The store's commitment to quality extends to their carefully curated selection of maternity lingerie, skincare products, and personal care items that address the specific needs of pregnant and nursing mothers. Whether customers are preparing for their first child, expanding their family, or seeking the perfect gifts for baby showers and birthdays, Mothercare Tampines delivers the expertise, selection, and personalized attention that has made this brand a trusted partner for families worldwide, ensuring that every child receives the best possible start in life.
Appalling service from a Mothercare staff. I went to the store earlier today ( Friday 31/1) at 6.10 pm to ask if they have playpens in stock. The elderly sales lady asked me very very rudely if I could see any playpens in the store. I merely wanted to clarify as sometimes the store may not have physical stock but they might be able to help order online. Whatever the case, the response was really rude and uncalled for. Will not be going back there again. I was so shocked and put off that I didn’t even think to get her name.
ningz
unpleasant experience with a young staff today 1/5 around 7pm, no smiles on her face, talked rudely. would not come back to the outlet again as my other experiences at paragon and habourfront were so so much better.
Positive Reviews
Matthew Tay
Was serviced by Jenny, despite being the only staff in the store and having a long queue, she serviced the customers with patience and cheerful. Gift was wrapped meticulously by her too! Thank you Jenny!
john lyi
tin has helped me to search up the bathrobe bartholomew bear and even asked them to deliver to this outlet!! she has made the extra effort to request for me. additionally her customer service is excellent, having exceptional engaging skills. WOULD RECOMMEND TO COME HERE!!
Felissa Wee
Tin has been very friendly and I had known her from Parkway branch and she had recognised me at TM branch and said hello and shared with me about the JellyCat range
haikelm
LISA was my sale person. She was well spoken, knowledgable and approachable. Thank you
Nurul Zafir
Lisa Song is super friendly!!!
She managed to answer my query and make me happy upon shopping!!
Thank you Lisa
Adam Teo
Had a great experience and Lisa Song was a great help, would recommend her service to everyone who comes here.
Stella Qian
Staff helpful and friendly. Not a big outlet yet have quite a numbers of item you might need. Did an online click and collect and also bought something at the stall again.
Junjie Huang
Lisa and Tin was very welcoming and helpful. Definitely will come back here to get baby stuffs with the laughters
talia shafeeqa
Lisa at tampines mall was super friendly & helpful & she’s very bubbly , it was such a delight to shop there
Sam
Served by friendly Lisa Song, pleasant shopping experience for my family.
Rosaline Chan
lisa was very nice and hold up before closing for us thank you🫶🏻🫶🏻🫶🏻 …
Mabel Low
It's my 4th purchase of Jellycat at Mothercare Tampines Mall 🤭 After visiting other branches and other Jellycat retail stores, my choice is Tampines Mall branch because of the neatness of display and they have a pretty wide range of Jellycats in store. They do not have plastic tags on their Jellycats which are more assuring to customers that there will be no pin holes on the products as compared to other major stores. I am very pleased with sales personnel Tin and Crescent, they are so lovely and quick to check on stocks availability. I highly recommend anyone looking for Jellycat to visit Tampines Mall! ❤️ Many thanks to Tin and Crescent once again for the wonderful customer service!
Fun Kwok
Visited Mothercare at Tampines mall to get some essentials. While queueing up to make the payment, I parked my child’s pram beside some toys display so that child will be entertained. I left without realizing my child had put his own ambulance toy on the display.
When I went back to the shop nearly an hour later, the staff had kept the lost toy at their counter safe and sound, saving me from a lot of crying n tantrum.
Good job of making sure the little people’s lost items are safe
Adlina Adn
The customer service provided by staff Samsiah was truly excellent. Not only was she polite and helpful, she went the extra mile by offering to paste a gift card for the items I have purchased instead of just chucking it into the bag. When I provided my membership number and the system was not able to generate my account, she initiated to try again, requesting me to wait for her to refresh it instead of showing impatience and brushing me off. Such positive attitude makes the environment very welcoming and inviting for customers.
niniwrtq Qwert
One of the wonderful staff experience of Mothercare at Tampines. Lisa is awesome btw!
Aisha Othman
Lisa is such a nice and friendly lady! Thanks for being warm!
Kerwin Teo
I had the pleasure of being assisted by Huai Tin, and I couldn’t be more grateful for their exceptional service. She went above and beyond to help me obtain something that was very important to me. Huai Tin’s dedication, professionalism, and genuine care made the entire process smooth and stress-free. Their attention to detail and willingness to go the extra mile left a lasting impression. Thank you for your outstanding support!
Lai Yoke San
had a great experience here thanks to Lisa! she was very friendly and patient, explaining everything well and clearly. pleasantly surprised that she's well-versed in mandarin too!
