Din Tai Fung

I want to take this chance to thank Charles from the DTF Customer Care Department. I wrote in to make a special request as my families had a gathering to discuss important wedding matters. So he called me personally to accommodate, and I am grateful for DTF's service for this. The food is good as always; however, drinks could be served faster. Overall, it was still a great experience, and I will recommend coming during off-peak times if you want to avoid crowds or a wait.

My family of three has been here since day one. The Din Tai Fung manager knows us. We love this place because it has a family-oriented culture. They will always greet you, no matter how busy they are. Service is better than SIA cabin service 😂.

Our first dine-in at this branch. We loved their service because all their staff were very attentive to customers, and the cashier, who was pregnant, was so kind and nice to teach me how to use the CapitaLand mall app. She even taught me how to take a photo of the receipt to submit through the app to secure more reward points! That was really impressive, and we would definitely come back for another meal soon. Food was freshly prepared, and we loved their pea sprouts fried with shredded pork, as it was surprisingly light and appetising. It was far from being oily, contrary to our initial imagination when we noted that it was fried with pork. However, we didn't find the xiao long bao as palatable and succulent. On the whole, it was still a sumptuous late lunch! We would definitely check in one day to try the fried rice with pork cutlet. Thanks!

It had been quite a while since our last visit to Din Tai Fung. So, we ordered some of their signature dishes: the pork "xiaolongbao" (steamed soup-infused dumplings), braised beef noodles, shrimp wonton noodles, pork chop noodles, bean-curd vermicelli (soup), shrimp fried rice, vegetable buns, nai-bai (milk cabbage), and duck spring rolls. Our food items were generally wonderfully scrumptious and enjoyable; the dishes were suitably flavored and mostly lightly salted, using less oil. The exception was the Shanghainese bean-curd vermicelli, which was a let-down as the main ingredients felt skimpy and it tasted rather bland overall. However, there is truly a wide variety and choice on the menu. Staff were attentive and helpful, highly responsive to our needs. While not completely full during our visit, the restaurant ambiance was rather noisy, and some of the staff seemed somewhat harried.

Overall, the service was efficient, and the auto-queuing process via QR scan was effective. Their Christmas item was Mama Mochi Chocolate Xiao Long Bao. The service staff reminded us that it's served hot and to be careful. However, my family bit into it, with the fluid chocolate squirting out, fortunately onto the table and not onto our clothes. So, this is a reminder to those eating these chocolate-filled dumplings 😅. Otherwise, the food we ordered was satisfactory.