Reviews for UNIQLO Tampines Mall Same Day Click Collect
Benny
1
Your airism boxer briefs are probably the most uncomfortable brief I've ever worn! Worn it once and threw it away.
Rohan Mhatre
5
Great attentive staff! Selina, one of the staff, was kind enough to help me check on the specific jacket, and reserve at another branch. Great follow-through to find and update me while I continued with my other shopping!
Jyk Wong
4
Great location, easy to find. Good range of warm weather clothing. Nice colours. Friendly staff, keen to please. Got a few things but they didn't stock cargo long pants - get them in soon!
Kelly Wee
3
I was pleasing surprised to receive a coupon because I reviewed their clothes. So I went to try out the pant at Tampines Mall and wanted to redeem at the cashier counter. The Indian cashier at lvl 3 (who seem like a part timer or a student) told me the coupon is just to deduce $1 from the pant price. Confused I ask her again and she state it is just to reduce $1. When I ask her is it not free, she told me no. So I decided not to make the purchase. After reading the T&C of the coupon and discover there is no stating of $1 off, I approach the cashier at lvl 2. She seems unsure as well and she call for the higher management. She came and confirm it is for free. So I went lvl 3 and get the pant and came down to lvl 2 to redeem. It is another cashier and again she call for the higher management for help. He came and he has to scan my membership code repeatedly to make the redemption. After waiting for a while, I am finally able to redeem a pant. Pls educate and train your staff more better to prevent this kind of misinformation.
FYI, Lvl 2 the fitting room door is spoiled while Lvl 3 room 1 the door lock is unstable, pls kindly repair your fitting room.
chantal wan
1
I recently visited Uniqlo Tampines and had an extremely unpleasant experience due to a rude staff member. While I usually enjoy shopping at Uniqlo for its quality products, this particular visit left me disappointed and frustrated.
While browsing, I was abruptly told to “move, move, move” in a rude and dismissive manner. The tone was harsh and completely unnecessary, leaving me shocked and embarrassed.
It left me feeling disrespected and unwelcome in the store. A simple polite request would have been sufficient, but this kind of behavior reflects poorly on Uniqlo’s customer service standards.
I hope Uniqlo takes this feedback seriously and invests in better training for their staff to ensure respectful and courteous service. This experience has definitely made me reconsider visiting this location again.
Date of visit: 28 Nov 2024, 8.20pm
Staff description: Tall male staff wearing red and black checkered long sleeve top with black long pants
It’s disappointing to see such behavior from a brand I’ve trusted for years. I hope improvements are made to prevent this from happening to others.
Meow Meow
1
Today at around 3pm to 4pm I wanted to make an exchange for an airism t shirt that I had bought in the wrong size. I approached the employee working at the counter level 3 which was a middle age looking female wearing a white jacket with a slightly short pony tail and curtain bangs while wearing a red lanyard around her neck. Well basically she wasn't sure if I can make an exchange so she approached a younger staff for help with long black hair wearing a black jacket with thick make up. She told me an exchange could not be done as there are display shirts to try on and the packaging that I had bought the shirt with was opened (which is not my job to fold the shirt nicely back into the packaging for them but I still did). So I decided to leave the store afterwards. However, now that I remembered the day that I bought the shirt there was no display shirts in my size. Thus, I bought the wrong size. Now as I look at my receipt I realised that I have met the two most back requirements of being able to get the exchange I deserve. Which was exchanging within 30 days of purchase with the packaging/tag intact. So with uniqlo being a multinational corporation without a doubt they should be able to afford as many display shirts as possible but sadly they failed to meet this standard. Also since I meet two very obvious requirements for an exchange I think that as a multinational corporation uniqlo is really hypocritical and is a waste of my time since an exchange could not be done over such minor details which I previously stated. I would like to suggest that uniqlo can simply go with a no refund/no exchange policy stated on every single receipt for the sake every consumer's time.
Tengku Rubiyati Tengku Fathilah
5
Very friendly staff. Clothes very affordable especially on sale time. I love the stretchable legging cause it's so comfortable for my 84kg body and they come in plus size too..
Sarish Mohar
1
Worse shop and customer service ever. So inflexible , policies don't make sense . Constant miscommunication and inconsistent instruction from one staff to another. Wasted so much of my time. Refuse to assist. Everything cannot . Worse Uniqlo store in Singapore
Agung Yahya
5
Xiao Lin is welcoming and give a great energy attending customers
Rebecca Maki
5
Big store and more choices. Managed to get what we needed. Always feel happy shopping in Uniqlo. Out without empty handed 😂 …