Reviews for UNIQLO Tampines Mall Same Day Click Collect
Kelly Wu
5
I was served by Serene from Tampines Mall outlet. She was very welcoming when I approach her at the changing room. My wife and I kept going back as we were indecisive with our clothings. Sorry to trouble her, but we didn't get the clothing's we tried out but instead got the airism that was one promotion. So much trouble to Serene and yet she still smile and served us pleasantly every time we head back. She proactively promotes the Uniqlo app and even recommend the usage of vouchers for new joiners.
Coming from a corporate world employee myself I felt that Serene has the attitude to do more as she actively push forth one of the company's strategic tactics (Uniqlo App) and on board people into the app. To be frank as guy my shopping is objective, I swing in get the things I want, and I leave. I do not have the time to interact with the staff and always pick and go, but something about Serene made me spend my time there the interact and as a customer I appreciate her try to keep my cost low with the voucher. Without this interaction, I will not know about the voucher and how even more hassle free it can be now that I can just click from the app.
Tan LP
1
I walked in about 9.30am asking if i can get a set of clothes for my daughter whose clothes are drenched with hot drinks fallen on her thigh, shirt and shorts. The staff cold heartedly told me that the store doesnt open until 11am when it is a saturday and it is supposed to open at 10am and told me she will not sell me until 11am
Enivar
1
When I placed my order through the app using a Shopback voucher, I did not receive the camping mug. Upon contacting customer service, I was informed that the promotion only considers the net amount after all Uniqlo coupons, including Shopback vouchers, are deducted.
However, the app did not clearly state this restriction for the camping mug promotion. While the mystery gift promotion specified that eligibility was based on the net amount after both Shopback vouchers and Uniqlo coupons. The camping mug promotion only mentioned Uniqlo coupons, which led to confusion.
As a consumer, I found this lack of clarity misleading. Despite writing to them, they simply just change it in the app, stating the camping mug promotion also include Shopback vouchers.
Fun Kwok
5
Uniqlo Tampines 1 has absolutely wonderful and top notch service compared to other Uniqlo branches. The staff were very friendly and knowledgeable. Upon seeing me with so many items, a staff brought me a basket so that I could put my clothes inside, for a better shopping experience.
Staff in the fitting rooms were patient and very accommodating too, and arranged for me to have a bigger changing room when he saw that I had a lot of items.
I had a very good shopping experience with staff Suhaimi, who was very patient and assisted me with my other shopping after I made my payment.
I will definitely revisit this branch.
Mayaa
3
I was at the Tampines mall outlet and I went to the fitting room level 2 at around 1:05pm on 23 December 2024. After trying out a pants, I asked the staff lady where to put my pants because I didn't want the pants she didn't replied anything but when I gave her the item number plaque she just snatched and gave a bit of attitude, she had glasses and had short bleached brown hair, I don't know her name. I was taken abake by this behavior of her. It didn't affect me at all but I was js annoyed by it
((I love Uniqlo))
S Gayathri
3
I visited Uniqlo at 9:30 PM and took four dresses to the fitting room. The staff member at the fitting room seemed to judge everyone who returned items. When it was my turn, I tried on the four dresses but none were comfortable, so I decided to return them. When I informed the staff member that I was returning all the dresses, her facial expression changed noticeably.
This made me feel uncomfortable. Trying on clothes before buying them is essential, but if the staff behaves this way, it discourages customers from wanting to return to that branch.
Naufal Husain
5
Great and affordable place to buy men's clothing, some of the AIRism clothing is quite good, stylish and last longer, suitable for the weather conditions in SG and also great for travelling too. Checkout is not a problem and they can do a free alterations if the pant is too long.
Tassanee Deewan
1
Staff with a long hair and dark skin at the fitting room is not friendly and looked very angry. After returning the basket at the counter, she banged the basket on the counter top and doing her thing loudly. Just wondering customers are not welcomed to try on clothes or she is not happy working here. I felt bad as a loyalty customer at Uniqlo.
Valent Wang
1
Service is really bad, bought 4 chainsaw man tees, which entitles one to 2 free stickers. Cashier told me the stickers were out of stock without even checking, what a lazy cashier! Called them via the telephone to double check and another person said it was in stock. Wasted my time and MRT trip fee to go all the way back again to get.
Prism Ho
4
Uniqlo Tampines Mall is a reliable and convenient option for clothing shopping in the area. It consistently delivers good quality at affordable prices, making it a popular choice for both everyday wear and special occasions.