Haryati Hassan
Wonderfully served by Wendy at Tampines Mall. Explained well the products and got one which could be worn as a slip on or normal shoe.
Location: Level 2, Unit Number #02-13/14/15
Quality products and services
Sunnystep at Tampines Mall pioneered comfortable walking shoes in East Singapore, bringing science-led innovation to Outside #02-13 with their MIT-tested ergonomic footwear designed specifically for Asian feet. Founded in 2019 by Ting Mao during a personal recovery journey, this homegrown Singaporean brand champions "Walk on the Bright Side" through ultra-lightweight shoes that weigh just 150g per shoe - half the industry standard.
Operating daily 11am-9pm, Sunnystep specializes in unisex walking shoes, sneakers, flats, sandals, loafers, and Oxfords featuring proprietary technology including structured arch support, acupressure massage points, deep heel cradle stabilization, and gel cushioning for shock absorption. Their focus on health-conscious consumers, particularly those with flat feet, bunions, or heel pain, sets them apart from athletic performance brands.
What distinguishes Sunnystep is their scientific approach to foot wellness - their shoes are designed for typically flatter and wider Asian feet, providing stable arch support that improves posture and skeletal alignment while preventing blisters. Customer testimonials consistently praise the elimination of foot fatigue and heel pain relief.
The exceptional customer service from staff like Marcus and May, combined with professional recommendations and authentic brand storytelling, creates a shopping experience focused on Science, Sustainability, and Style. Regular promotions up to 50% off make comfort technology accessible to everyone seeking the joy of pain-free movement.
Based on 20 reviews
Out of 278 shops
Not enough ratings
No negative reviews yet
Haryati Hassan
Wonderfully served by Wendy at Tampines Mall. Explained well the products and got one which could be worn as a slip on or normal shoe.
Gene频道
I was referred by friend that the shoes is comfy for long walk. So got a shoes from the stall. The staff here are very friendly and patient
Nanz Teo
Service was excellent! And Sadia, a very friendly staff too! Bought from Tamines mall outlet!
Kelly C
Very good service from May at Tampines Mall, she is very attentive and professional and was patient in her recommendations of a pair of dream sneakers. Can only find out if the sneakers are comfortable after wearing for a while. Do note it's PU. Good for those who use vegan leather
Damian Sim
great customer service, very patient and helpful for the choice and size of the shoes!
Nurhidaya Roslan
Shoe is veryyyy comfortable, stable and soft. As a healthcare worker, it helps alot with my feet. Thank you! Not forgetting, thank you sadia from tampines mall outlet for assisting today's purchase! Very patient and caring. Keep it up! (:
Jane Lim
My first visit to this shop at Tampines Mall. Sells good shoes that are comfy n stylish shoes . The sales person Teresa was nice , friendly and knowledgeable. Gave great recommendation ensuring the models she picked addressed my feet's issues. Thanks to her patience. I will give her 5 star to her excellent service thumbs up 👍 👍 👍 👍 👍
Mary Kong
A very pleasant shopping experience with Sadie , the sales assistant who is very patient and good with her recommendations. I had a few pair of Sunny steps shoes and I will highly recommended it for its comfort especially for wide feet ladies like me.
Shierly Kurniajaya (skurniajaya)
The most lightest shoes i’ve ever had. Very comfortable & nice model too ♥️
Liza Johan
Second time purchasing Sunnystep shoes. My first pair, Balance Oxfords, were so comfortable I'm back for a pair of Balance Runner this time. I specifically returned to this outlet because I remember Sadia who showed very good product knowledge and most of all was very friendly and helpful to customers. She even remembers me from my previous purchase. Amazing service!
Eleanor Gan
Served by Wendy. Well verse with the products and recommended what I needed. Very patient and nice sales staff. She is surely an asset to the company. Thumbs up Wendy! Bought 2 pairs as the shoes are very comfy!
Zila Muzopar
Very good service, helped get proper shoes for my forever aching feet and legs. Bought 2 pairs for myself. Now here for my mom's.
Claire
I wanted to give a huge shout-out to the amazing staff at the Sunnystep store in Tampines Mall, as well as their customer service. I recently had an issue with a pair of shoes I purchased from a different Sunnystep location, and the team at Tampines Mall went above and beyond to help resolve it. They were incredibly attentive, understanding, and efficient in finding a solution. I truly appreciate their dedication to customer satisfaction. It is this kind of positive experience that will keep me coming back to SunnyStep! Highly recommend this store!
Belinda Chan
Good service, ans helpful customer service staff, Mary has helped me choose the shoes that fit me.
Linda Lassim
I’ve been wearing this shoe for two years, and it has served me well! Today, I decided it’s time for a new pair, and I must thank Fanny for her expertise and advice in helping me choose the perfect replacement. Great customer service and a wonderful shopping experience at Pasir Ris Mall!" Thanks Fanny!! ❤️
Shermaine Siew
Truly happy to try the elevated sneakers. Love the sand colour. Bought these pair at Tampines Mall.
Iza Md
I had a fantastic experience while shopping for shoes recently! I have heard about Sunnystep but havent had the chance to try yet. Boon the salesperson from Tampines Mall was incredibly friendly and knowledgeable. He took the time to listen to my needs and offered valuable advice about my feet without being pushy at all. I really appreciated his patience and thorough explanations, which helped me make the best choice. Its really rare to find someone so helpful and dedicated in retail nowadays. If you're looking for great service and expert guidance, I highly recommend visiting Boon from Sunnystep! 👍👍👍
Vincent Tan
Had a pleasant time buying my first pair of sunnystep shoes at this outlet. Comfy and sleek designs. Tried a few pairs and finally able to pick the correct size with the help of the lady. I suppose her name is Theresa as stated on the receipt. She is good and has patience towards me 👍 I tried a few sizing and notices that although it’s frm the same model but not all the shoes are embroidered with the sunnystep logo. One of the shoes that I tried just have the wording and missing out the embroidery part on the leather.
Denise Tan
Very friendly staff - Marcus. Shoes are durable and soft. Recommend to come and buy. This is my 3rd pair already !
Muhammad Firdaus
Bought a pair of green velvet shoes for my wife. Super nice. Service was top notch. Very friendly staff. Efficient too.
26 photos