Reviews for POPULAR Bookstore

ash yunus

July 26, 2025

5

Marvin from the electronics department was very patient and super helpful in solving our microsoft issue with our ipad. Really appreciate his time and support 👍🏼.. the problem was still not resolved after more than 4 hours of us going back and forth of trying to download the programme😅 …

Naufal Husain

July 26, 2025

5

Will often buy my stationaries over here for daily use. Different type of pens can be purchased over here and some with refill ink. Colour papers for school projects. There are electronic accessory but rather buy at challenger.

Jacob TAN

July 26, 2025

5

This Popular store at Tampines Mall is quite popular. Gets quite crowded towards lunch time. You can find assessment and text books, novels, computer hardware and accessories, printers and other gadgets as well as stationery. The store is well organised The staff are helpful and service oriented over here.

Pearlyn

July 26, 2025

2

Cashier insisted on using the in app qr code instead of a screenshotted one, felt that the delivery of her tone was quite rude, she could've said it to me nicely instead

Roger Thomas Tan

July 26, 2025

5

Nice quiet place for great stationary shopping. Huge variety too! Even have a very good section of smart devices! Huge variety of books too! Many nice paper bags to get! Staffs are really friendly, helpful and efficient! Have a very easy to use self paying kiosk!

Nurul Jalil (exploretomakan)

July 26, 2025

1

Slow service. Waited for so long to get some assistance and the staff literally said that they couldn’t assist because the English speaking staff was on dinner break. What the heck? Close the shop then if you cannot assist your paying customers. The inexperienced and ignorant staff then spoke in Mandarin right in front of us. Thankfully my wife speaks the language and they all shut up after hearing my wife respond in Chinese.

CN

July 26, 2025

4

Large amount of children's books, Assessment books and stationery.

Joc Wong

July 26, 2025

5

Just next to the escalators on the 3rd floor near Lobby B. Has quite some selection of Chinese books too.

Tania Hussaini

July 26, 2025

5

One of the most reliable Popular stores. Always has what I am looking for from the different types of stationeries that I need for my note-taking and studies, to tech stuff like earphones and hard disks and even gifts such as children's books and games.

ABDUL ROHIM AMAN

July 26, 2025

1

Complaint Regarding Unprofessional Service & Denied Exchange Request - Marvin Dear Popular Tampines I’m writing to express my frustration with a recent interaction I had with one of your staff members, Marvin. On Monday, 09 December, 17:59 SGT, I attempted to exchange an item, but Marvin refused to process the exchange because the item had been opened. While I understand the importance of return policies, I was unaware that the item contained a wired component when I opened it. Marvin insisted that the situation "cannot be misinterpreted" because the picture on the packaging clearly showed it, which I find unhelpful. As a customer, I did not fully recognize the item’s specific details, and I would have appreciated more assistance or understanding from him. What made the situation even more disappointing was Marvin's rude and dismissive attitude. I expected a more respectful and professional approach when trying to resolve an issue, especially since this was a genuine misunderstanding on my part. I would appreciate it if you could review this situation and consider a resolution, whether through a policy exception or another alternative. Clearer guidance on product details and return policies would help prevent confusion in the future. Thank you for your time and attention. I look forward to your response.