MyRepublic Tampines Mall stands as a testament to Singapore's telecommunications revolution, representing the homegrown startup that pioneered South Asia's first 1Gbps fibre broadband plan under SGD 50. Located on Level 4 of the mall, this flagship store operates daily from 12pm to 8pm, serving as a comprehensive service center for both broadband and mobile connectivity solutions. Since its establishment, MyRepublic has consistently pushed the boundaries of internet technology, helping propel Singapore's internet connectivity to rank among the world's best and serving over 50,000 homes and businesses across the island.
The Tampines Mall outlet provides customers with personalized consultations for Singapore's number one broadband services starting from SGD 34.99 monthly, alongside cutting-edge 5G mobile plans that can be configured on-site or through online platforms. The store showcases MyRepublic's commitment to delivering ultra-fast internet services that cater to diverse household and business requirements, from basic browsing needs to high-bandwidth applications like gaming, streaming, and remote work. Their flexible service packages are designed to accommodate every lifestyle, ensuring customers receive optimal value for their connectivity investments.
Following StarHub's majority acquisition of MyRepublic's broadband business with a SGD 162.8 million investment, the Tampines Mall location continues to serve as a vital customer touchpoint in the eastern region. The knowledgeable staff provide technical support, plan upgrades, and new service installations, ensuring seamless connectivity experiences for residents and businesses throughout Tampines and surrounding areas. As Singapore advances toward becoming a Smart Nation, MyRepublic Tampines Mall remains at the forefront of telecommunications innovation, bridging the digital divide and empowering communities through reliable, high-speed internet connectivity solutions.
Owing to sudden job relocation, we had to leave Singapore unexpectedly. This cannot be an unusual event in a country with so many expats. MyRepublic were very unhelpful and unsympathetic with us having to close our account. They offered no guidance or assistance in options to transfer ownership; when we attempted to do this ourselves, they made it so difficult, the other party withdrew and we are left with paying for the remaining 18 months even though we will leave and new tenants will have their own network. So they have cost us money, time and effort as well as having appalling customer service. They have not responded to my emails or made any conciliatory gesture. Do not sign up with them!
I give them no stars for this review but had to put one to be able to post.
Ahgkalxnt
Worst service I have ever seen. Wifi down for almost 4 days and no communication as to what is causing the outage and how long it is estimated to still be out.
By far the worst internet company. Avoid at all costs.
Justin Tay
If you are considering MyRepublic, I urge you to consider another internet provider please
brendan L
wouldn't recommend MR corporate broadband. Huge regret signing up for our corporate accounts.
Caterpillar staring at sexy caterpillar
Beware of this shop,they send loan sharks to my house.They are in cahoot with loan sharks.
Katy
Terrible and unhelpful company. Don’t recommend, look elsewhere!
Chan Yew Yen
Be wary of the sign up process in the shop. The agent wanted the customer to key in credit card details with the CVS code into his laptop without first presenting the alternative of scanning QR code to complete the payment on the customer's phone. And tried to play dumb when asked to clear out cookies on SingPass url after logging in to the agent laptop for retrieving SingPass MyInfo. Very sus.
Will Goh
Be careful of this telco. Sends debt collector firm after you without checking if you’ve actually paid your bills. Turned out I overpaid and they had to process a refund when they sent a debt collector after me in the first place.
Tian nam Yap
1.my relocation from Banda street to Tempines Street 42. My wife pay for the relocate the open net.
But went the my republic relocate my fiber boardband to Tempines they collect the relocate fiber boardband and open net money also.
I called my republic and asked them about the open net where are they charging it, as my wife already paid to the open net money. Then my republic agreed to deduct it from my monthly bill payment but it also never totally deduct the monthly bill payment as the amount that my wife paid for the open net.
Now my contract with my republic is expired 0n the 17 July 2024. At 16 July the republic stuff came to my house and I have returned all the items back to my republic but until now is going to end of September and I still haven't receive my deposit money back.
As I have emailed to them my bank account details.
I am helpless and I don't know where to seek for help.
If Anybody know about my case and know where to seek for help please let me know 🙏🏻
Thank you
Leo Chan
Beware of poor service from myrepublic Singapore
Made the mistake of renewing my home fibre boardband with them and suffering from intermittent internet disruption every few months
Their customer service system is horrible. No support after 6pm and on weekends. Have to keep repeating authentication when the chat in app log me out automatically. Phone hotline has very long wait, took about average 2 hr to resolve the same recurring issue i had.
Positive Reviews
Glenn Sim
Is inside the store of Gamextreme. Friendly and helpful staff.
Abdul razak Abdullah
Cheap & nice food 👌 …
Ella Jd
Awesome...
bb bb
Been using since 2017. Good network, good and hassle free services by sales staff.
