I'm not someone who purchase jewelry often cos it takes me a long time to find something unique and be convinced to spend. This is my second purchase in 11 years and we gotta thank Henry See for the experience. Not pushy at all, surfaced the right designs for my taste, patient and very helpful through it all. We appreciate his guidance and going the extra mile. This encourages me to come again soon to trade in my Destinee and Purple Gold signature Lee Hwa jewelry, and now I understand how the brand loyalty builds.
Joe Ng
5
Vivian and Fenny were very helpful and informative in providing the best value Proposal ring i was looking for. They have given me genuine information that none other jewellers in other store had mentioned and convinced me that this is the right fit ring i am looking for. I am very satisfied with my purchase knowing that i got the best value ring yet at the same time the ring is exquisite and genuine. I am sure my partner would love it a lot because i do. Highly recommend Lee Hwa Jewellery if you want to make your money well spent! - Tampines Mall outlet
Nicholas Liaw
5
Always a pleasure to come to this outlet to make a purchase. Over the years, Vivian has been attentive and provided wonderful customer service! She is very knowledgeable and knows what to recommend me based on my requests. 👍🏻 👍🏻 👍🏻 …
Vanessa Regaspi
5
We always have a wonderful experience with Ms Marjorie Manzano at Lee Hwa Jewelry and she is always so patient and kind while assisting our enquiry and the recommendation. She would always greet us with a cheerful smile and make our experience fun and memorable! Will definitely recommend her to my friends and family with how she’s so accommodating, will miss seeing her in the Tampines outlet and PLEASE LET HER STAY! <3 have been a loyal customer to Lee Hwa Jewelry since she first assisted us early last year.
Fahmy Alsree
5
Ms Yean Tan, a sales person with Lee Hwa Tampines was very accommodating and helpful, assisting me and my wife with suggestions and options while we were choosing a gift for my wife's sister. It was very refreshing to not feel like we were being pressured to purchase. Instead, we felt like Yean was more concerned with us getting the right gift.
Many thanks, Yean and Lee Hwa (Tampines).
Weian
5
I am incredibly pleased with the quality of customer service provided to me at this boutique.
Such a great commitment to customer services should be commended highly.
I had a wonderful shopping experience, with my queries handled effectively and professionally.
Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale.
Thank you to the Sales team at Tampines Boutique and my Sales Assoiciate Melville & Mikky.
Leon Lai
5
Excellent service received from Vivian 👍 Kudos to her professional and sincere service provided to me and my wife ❤️ Also thank you for your the support fm the team too! …
Rajaletchumi Govindarajoo
5
Marjorie from Tampines mall branch helped us get a ring that we liked. It took about an hour to choose the ring we liked. She was patient & enthusiastically showed us a few rings & explained clearly. And we got a ring we loved 🥰 Thank you Marjorie …
Ar0zE R
5
This review is 2 months late but I'm still going to share it. My mom and I visited Lee Hwa in Tampines in December looking for multiple pieces as gifts. Zoey was absolutely amazing!
We told her the budget, what we were looking for and she wasted no time zooming into the items within that range. She was patient, didn't flinch when we said we did not like something or weren't too keen on it and immediately went to looking for something else. She was cheerful, funny, friendly, completely engaged the whole time and the fact that she genuinely made the effort to look for items we would like made the experience so much better. Thank you Zoey!
Marichu Rozul
5
I had an outstanding experience with Ms. Marjorie Manzano at Lee Hwa Tampines Mall. From the moment I walked in, Marj greeted me with a warm smile and made me feel comfortable. Her knowledge about the different types of jewelry, designs, and settings was impressive, and she took the time to explain each piece in detail without any pressure to make a purchase.
What really stood out was her patience and dedication. I had many questions and wasn’t sure what I wanted, but Marj offered helpful suggestions based on my style preferences and budget. She even showed me several options and allowed me to take my time deciding.
In the end, I found the perfect pieces and it was all thanks to Marj's expertise and excellent customer service. I highly recommend working with her and this store for a personalized and enjoyable shopping experience!
Thanks for the exceptional service .
Til my next visit!