A big shoutout to Jack from Lee Hwa Tampines! He's incredibly knowledgeable and professional, and consistently delivers exceptional customer service. We always return to him for our jewelry needs because we know we're in good hands. Jack goes above and beyond every time. Kudos to the entire Tampines outlet – thank you for the outstanding service!
Mariam Rosli
5
I had an outstanding experience with Ms. Marjorie Manzano at Lee Hwa Tampines Mall. From the moment I walked in, Marj greeted me with a warm smile and made me feel comfortable. Her knowledge about the different types of jewelry, designs, and settings was impressive, and she took the time to explain each piece in detail without any pressure to make a purchase.
What really stood out was her patience and dedication. I had many questions and wasn’t sure what I wanted, but Marj offered helpful suggestions based on my style preferences and budget. She even showed me several options and allowed me to take my time deciding.
In the end, I found the perfect pieces, and it was all thanks to Marj's expertise and excellent customer service. I highly recommend working with her and this store for a personalized and enjoyable shopping experience!
Thanks for the exceptional service.
Til my next visit!
Vanessa Rajah
5
We always have a wonderful experience with Ms. Marjorie Manzano at Lee Hwa Jewellery. She is always so patient and kind while assisting with our inquiries and recommendations. She greets us with a cheerful smile, making our experience fun and memorable! I will definitely recommend her to my friends and family because she is so accommodating. We will miss seeing her in the Tampines outlet and PLEASE LET HER STAY! <3 We have been loyal customers of Lee Hwa Jewellery since she first assisted us early last year.
Hazel Lee
5
We had the pleasure of being served by Andrea Ling at the Tampines Mall branch. She was helpful in assisting us in choosing a piece. She is service-oriented and has a friendly disposition, which guided us to make a good choice without any hassle.
Sarah Adam Nair
5
I'm not someone who purchases jewelry often because it takes me a long time to find something unique and be convinced to spend. This is my second purchase in 11 years, and we have to thank Henry See for the experience. He wasn't pushy at all, he surfaced the right designs for my taste, and he was patient and very helpful throughout. We appreciate his guidance and going the extra mile. This encourages me to come again soon to trade in my Destinee and Purple Gold signature Lee Hwa jewelry, and now I understand how the brand loyalty builds.
Nicholas Low
5
It's always a pleasure to come to this outlet to make a purchase. Over the years, Vivian has been attentive and provided wonderful customer service! She is very knowledgeable and knows what to recommend based on my requests. 👍🏻 👍🏻 👍🏻
Leon Leong
5
Excellent service received from Vivian. 👍 Kudos to her professional and sincere service provided to me and my wife. ❤️ Also, thank you for the support from the team too! …
Benny Icarus
5
I have always bought from Lee Hwa at Tampines Mall, and the staff there are very accommodating. They know their domain very well. Whenever I have an inquiry, they are always happy to help. This shop is highly recommended! I will definitely come back to buy.
Desmond Tan
5
Henry See (Tampines Branch) has been extremely attentive to our needs. He patiently explained the different designs and characteristics of diamonds to us. Thumbs up for the excellent service.
Faris Alwee
5
Ms. Yean Tan, a salesperson with Lee Hwa Tampines, was very accommodating and helpful. She assisted my wife and me with suggestions and options while we were choosing a gift for my wife's sister. It was refreshing to not feel pressured to purchase. Instead, we felt that Yean was more concerned with us getting the right gift. Many thanks, Yean and Lee Hwa (Tampines).