I had an incredibly enlightening experience with Cherry regarding my scalp and hair prescription. From start to finish, Cherry was not only professional but also deeply knowledgeable. She took the time to thoroughly understand my concerns and provided a personalized treatment plan that felt tailored specifically for my needs. Her expertise truly shines through, and I left feeling more informed and confident in managing my scalp and hair health. I highly recommend Cherry for anyone seeking a thoughtful and expert approach to hair care.
Nolia Jali
5
I visited the Tampines store last week and was impressed by Ruth's exceptional service. She warmly welcomed me, answered my questions about the body lotions and shared her product knowledge with confidence. Ruth also offered me samples of other products. What really stood out was her initiative to educate me about the Capital Star app, which I was unfamiliar with. She took the time to explain its benefits and showed me how to use it to earn points on future purchases. Her friendly, professional and patient approach made my shopping experience truly delightful. Ruth's dedication to customer satisfaction is truly commendable!
Sah Remulla
5
Cherry is very informative in checking my scalp. Can tell that she knows her thing. Didn’t realized thaty scalp was sensitive until now. Good thing I chance upon this. Will try the product and hope it helps me.
Grace Tan
5
Got to know abt this almonds oil in Hobart n subsequently bought more from Sydney to bring bk sgp.
Today decided to replenish almond shower oil frm Tampines.
Great thanks to Ms RUTH for ur great service n friendliness esp towards a senior who knows nothing abt your products.
U are such a lovely salesperson, not pushy yet amicable .
Hope that Loccitane will treasure your service n we need this kinda personal to serve us, the elderly ❤️🌹
anne Fith
5
I came around 8pm ish at L’occitane Tampines, purchased two of its EDT and man’s body wash.
The transaction was done smoothly. No over presured to buy other items by him (the staff). I was not aware of his name, only 2 staffs at that time. One female and one male.
I appreciated his service given, he gave ample spaces and time for me to browse through and to decide, yet he happened to be there everytime i needed help.
To L’occitane Singapore, please increase his salary + extra bonuses. You have a great staff, please maintain it.
Doris Chiw
5
Went for the free hair diagnosis at Tampines Mall branch, the staff Audrey is very professional. The procedure is very smooth.
Che Zhen Pee
5
I had a wonderful experience at the L’OCCITANE store in Tampines Mall today, thanks to Wendy! She was warm, patient, and extremely knowledgeable about the products. She took the time to understand what I was looking for and gave helpful recommendations without being pushy. Her friendly and sincere attitude made the whole shopping experience very enjoyable. Thank you, Wendy, for your excellent service!
Nora Huin
5
Wendy did a scalp assessment for me and was very detailed with her analysis. Her recommendation for treatment was also substantiated with plenty of facts that made me feel confident in the solutions that L'OCCITANE provides. Thanks!
Chong Tim Koo
5
I had a wonderful experience at the L’Occitane tampines thanks to Zheng Kai. He was incredibly helpful and display excellent product knowledge, which made it easy for me to find the products best suited to my needs.
His recommendations were thoughtful and spot-on. I truly appreciated his friendly and professional service.
It made my visit a pleasant one, and I will definitely return.
Koh Him Ho
5
The staff HD done hair diagnosis is very helpful to prescribe my scalp and hair follicles. After the diagnosis, staff is able to recommend the suitable hair products. Anti-hair loss scalp treatment, shampoo and overnight serum. Thumbs up!