Esther
The female staff attending to me was very very rude and unfriendly and impatient. There were no customers behind me, only me and I was trying to ask about the number of flavours and some promotions. She was very impatient the whole time and while I was deciding, she just walked away. Then I saw another promotion and I asked if 2x180g can mix 2 flavours, she said can but actually is one flavour per bag and she also charged me extra $1 for the “premium” flavour without telling me. Since she already packed, I had no choice but to accept. When I asked her why there is extra $1 charge, she impatiently pointed to the poster and asked me to read it myself. Best cookies but worst service!! Guess it was the same Malay lady who is still servicing the customer despite all the complaints….