Went last week and had my glasses ready in just as week. I had a fantastic experience with the male staff that was serving me. He was very detailed when explaining the lenses and coating when I was getting my glasses done. You can tell he’s very attentive when it comes to customer service.
There were a wide selection of glasses in different brands for one to choose from. I would recommend everyone who needs a new glasses to come and get theirs here.
Mevin Lim
5
Made 1 pair of of spec using my old degree, decided to make another pair, chris was kind enough to ask me to double check on my degree again even when i insisted of using my old degree so i decided to make the 2nd pair with the updated degree after checking.
After wearing the 2nd pair, found that it was more comfortable, ask can change the lens for my 1st pair to the same as my 2nd pair, chris was kind enough to replace it for me for free.
All the stuff working here are also friendly.
Mohd Rizal Ali
5
I have been buying glasses and contact lenses from Capitol Optical and I must say staffs are friendly and most importantly, knowledgeable. Sometimes they even do regular eye check for me. Definitely a recommendation to patron Capitol Optical especially the shop at Tampines Mall.
Ee Ling Soo
5
Very happy with their service, I always go to Capitol Optical at Tampines Mall for my spectacle. Very friendly and professional, especially their manager Christine Sim who go all out to assist me. Strongly recommended!
Sylvio Chung
5
Ms.Siti is very kind and helpful. She was patient and made our shopping experience very pleasant! Highly recommend this shop!
kuroiitenshin
5
Everyone at this outlet has been very helpful and friendly. Was shopping around for a gd pair of daily contact lenses and decided to swing by their store.
The optician Siti was super helpful and really sweet. During the vision test she explained any vision issues I had to look out for and did a contact lens fitting for me. She explained why some types of contact lenses didn't work for me and even checked my eye curvature and overall eye health.
2 thumbs up for such excellent service! Will definitely will goin back to a pair of specs for me to wear at home.
Norizah Abdul Aziz
5
Chris was very professional while attending to our request to change my daughter’s 2 months old Hoya transition lens to one without transition. As there was no change in prescription, Hoya was not willing to change the lens for free. Chris tried her level best to explain and spent many days discussing with Hoya to convince them to allow for the change. Her dedication to provide the best service to her customers and her commitment is clearly demonstrated when she tirelessly followed through until she arrived at an agreement with Hoya to allow for the change. Chris also did a thorough eye check for my daughter to ensure clear and comfortable vision before changing the lens. We would like to thank Chris for all the help rendered.
Many thanks also to Corrine who attended to my daughter when she visited the store in Oct 2024. Corrine was very patient and very pleasant to deal with. She’s knowledgeable and helped my daughter to eventually choose a pair of glasses that is practical and suitable for a young girl.
Our family has been customers of Capitol Optical in Tampines Mall for more than a decade and are happy to continue obtaining optical services from them.
- Alex -
5
I just wanted to thank you for your patience and support during my visit to Tampines Mall. I really appreciated how you took the time to help me with the disposable contact lenses. You guided me through the process without rushing, which made a big difference since I was having a hard time getting used to them.
Even though I didn’t end up buying any, your detailed explanations and genuine concern for my comfort meant a lot to me. Thanks again for being so helpful!
Logeswaran N Venugopal
5
Dear Capitol Optical Team,
I recently purchased a set of Oakley frames and lenses from your Tampines Mall branch, and I would like to commend Madam Corine for her exceptional service.
Her expertise and professionalism stood out from the moment I entered the store. She took the time to understand my lifestyle and needs, providing thoughtful recommendations that helped me make the best choice. Her patience, product knowledge, and friendly demeanor made the entire process smooth and enjoyable.
I was so impressed by her service that I recommended my wife to purchase a set of glasses from her as well. It is rare to find someone so dedicated to ensuring customer satisfaction, and I truly appreciate her efforts.
Employees like Madam Corine enhance the reputation of Capitol Optical, and I hope her excellent service will be recognized. Thank you for the wonderful experience, and I look forward to returning for future eyewear needs.
Best regards,
V Logeswaran
Kogilaah Pillai
5
Capitol Optical was a great choice. Especially with a sales person like Corine. She was very helpful in explaining every detail that we needed to know while purchasing the spectacles. I am very much impressed with her patience and knowledge. Thank you Corine