Dropped by just to check out some stuff, and Chris came over to help. Super friendly and easy to talk to. She really knew her stuff and gave great suggestions without any pressure. Ended up ordering a pair of shades — she kept me updated on the ETA and everything. Great service all the way!
Mustakim Madari
5
I recently visited this place for my son eye checkup and glasses. The process of eye checkup was too good as the employee "Christine Sim" make sure the optical numbers are accurate. She made the child comfortable and provide multiple options of glasses as per my child need.
I do recommend the shop and I will also be visiting again.
Nuey Jong
5
Five-star service with a friendly environment and a nice shop. I was assisted by the optometrist, Yun Ru, who was very helpful with my contact lens issue. I really appreciated her service and will definitely recommend this shop. Thank you!
muhammad noor
5
I had a great experience served by Siti. She served with patience and passion. Took the time to explain different types of lens that caters to my needs and daily lifestyle.
Alan Yip
5
A lady by the name of Donna attended to me. She was very patient, accommodating and took the trouble to explain everything so I can make an informed decision. Experience here has been a pleasure. Recommended.
Melanie Lee
5
Mei Ing attended to us and she is very good, helpful, polite and helped me to fix my spectacles that were in bad shapes.
Alina Yanguchina
5
Just picked up a new pair of glasses, and they’re awesome! I usually take forever to pick a frame and change my mind a bunch of times. Normally, I spend 1-2 hours in the optical shop each visit. But this time, it was less than 20 minutes, and that included the prescription check!
Turns out, a lot depends on the optometrist helping you. Charmaine was amazing! She quickly figured out what I liked and didn’t like, making the whole process so much faster. She had a great eye for which frames suited me and gave me the confidence to decide.
Am really happy with my new, comfy specs. Plus, I know I can always go back and get Charmaine’s help.
Atiqah Samsuri
5
The staff at the Tampines outlet were very friendly and welcoming. They are knowledgeable at what they do and were very patient in handling my inquiries. Thank you!
Nanthini SG
5
I had the absolute pleasure of being served by Madam Christine Sim at Capitol Optical, and her customer service is nothing short of exceptional. From the start, she welcomed me with genuine warmth, attentiveness, and impressive professionalism.
Christine is highly knowledgeable, thorough, and consistently goes above and beyond to ensure every need is met. I had purchased a pair of glasses a couple of months ago, and today, the frame unfortunately broke. I reached out to Christine—and despite being on holiday, she responded immediately with a solution. She even arranged for her colleague to assist me with a replacement the very next day.
Her dedication, even while away, speaks volumes. Christine blends efficiency with compassion in a way that’s rare to find. I'm truly grateful for her help and can confidently say she’s a true asset to Capitol Optical.
Highly recommended! 👍🏼👍🏼👍🏼
Rong Tao Cheng
5
I recently visited this place .Great customer service . Mei Ing attended to me and she is very friendly and give professional advice Ms Corine was very helpful in explaining every detail. She and Ms Chris also helping me choose the spectacle that was suitable for for me and helping me pick the correct lenses . Thank you so much for everyone at Capitol Optical.