Aesop

Walked into the Tampines Aesop on a Sunday afternoon and had an extremely pleasant experience with Audrey. Not only was she knowledgeable about the hand lotions, the different scents, and recommendations for my skin type, but she was also not pushy! I would definitely return and look for her again for my Aesop needs!

I liked this brand's product. Since it's summer year-round here, I visited to buy deodorant. Although I had to pay more than in Korea ($5-6), the shopping experience felt good. The staff is kind, and I could try diverse products. It would be more convenient to have price tags on the products, as I had to ask the staff for the price since I couldn't find them.

I would like to give special compliments to Xiang Ying, who served me during my very first visit to Aesop at Tampines. I went on a Saturday around 11 am and could see that the store was bustling due to the holiday period. I looked around on my own, as I found all the staff to be busy, but felt quite lost as I was looking for a gift. I stood around waiting for the staff to be available. Xiang Ying was in the middle of packing something when she noticed me waiting and was the staff member who walked over, asking if I needed help, much to my relief! She was patient and really sweet in hearing out my gift requirements. Even though I changed my mind halfway about the product, she showed no signs of irritation. Xiang Ying even went the extra mile to show me the popular scents around the store, from body wash to shampoo. She was extremely patient and accommodating with my queries, and thanks to her, I was able to purchase what I needed efficiently. Thank you for the great shopping experience at Aesop!

My first visit to Aesop was a success. I was looking for a Vitamin C serum and body shampoo. Hui Qi served me, and the experience was great! They have samples ready in the store, and she let me try them on the spot. I bought the Geranium Body Cleanser and Lucent Facial Serum for myself, and a customized gift set for my girlfriend. I will definitely come back again!

I had the most wonderful experience visiting this Aesop outlet. I didn't know much about this brand before visiting, but I was taken aback by the exceptional customer service. Special shoutout to Aqilah, who was super helpful and patient with me. She even gave me a tour of the whole store experience and was eager to go the extra mile, sharing the stories behind each product I was curious about. She really sold me on the purposeful and authentic brand experience Aesop desires to communicate. The store itself is so cozy; I really felt like a guest in a wonderful host's space. It's a shame I didn't have a jacket to use with their complimentary cardigan spritzing service, but the guilt-free peppermint tea was lovely 🥰