Aesop

I liked this brand's product. Since it's summer year-round here, I visited to buy deodorant. Although I had to pay more than in Korea (where it costs $5-6), the shopping experience there felt good. The staff there was kind, and I could try diverse products. It would be more comfortable to have price tags on the products. I had to ask the staff for the price since I couldn't find a price tag.

I would like to extend special compliments to Xiang Ying, who served me during my very first visit to Aesop at Tampines. I went on a Saturday around 11 am and could see that the store was bustling due to the holiday period. I took a look around on my own as I found all the staff to be busy but felt quite lost as I was looking for a gift. I stood around, waiting for a staff member to become available. Xiang Ying was in the middle of packing something when she noticed me waiting. She was the staff member who walked over, asking if I needed help—much to my relief! She was patient and very sweet as she listened to my gift requirements. Even though I changed my mind about the product halfway through, she showed no signs of irritation. Xiang Ying even went the extra mile to show me the popular scents around the store, from body wash to shampoo. She was extremely patient and accommodating with my queries, and thanks to her, I was able to purchase what I needed efficiently. Thank you for the great shopping experience at Aesop!

It was my first visit to Aesop. I was looking for a Vitamin C serum and body shampoo. I was served by Hui Qi, and the experience was great! They have ready samples in the store, and she gave me samples to try on the spot. I bought Geranium Body Cleanser and Lucent Facial Serum for my own use and a customised gift set for my GF. I will definitely come back again!

I had the most wonderful experience visiting this Aesop store. I didn't have much knowledge of this brand prior to visiting, but I had my breath taken away by the exceptional customer service. Special shoutout to Aqilah, who was super helpful and patient with me, even giving me a tour of the entire store, going the extra mile, and sharing with me the stories behind each product I was curious about, really selling me the purposeful and authentic brand experience Aesop desires to communicate. The store itself is so cozy; I really got the feeling of being a guest in a wonderful host's space. It was a shame I didn't have a jacket to hang up for their complimentary cardigan spritzing service, but the guilt-free peppermint tea was lovely 🥰

Very helpful and attentive staff. Introduced all four types of body wash available and offered us to try them all. Was very patient in explaining the different scents and also recommended the promotional packages.