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Rating Summary

1.8

5 reviews

5
0%
4
20%
3
60%
2
100%
1
60%

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Reviews for The Aroma Hub

Ester

Ester

1

"Horrible sales staff named Carol. She condemned me for not inserting the stick on the cap properly, even though she was the one who helped me do it. She was very rude and used harsh words. Lousy product! When I mentioned her name, she proudly informed me that I could complain about her by writing an email! The low rating here is deserved. I will never buy again!!"

Aurora Lee

Aurora Lee

5

"A wide range of products is available, and the staff was friendly and helpful! It was a quick and enjoyable shopping experience!"

Ethan Chan

Ethan Chan

1

Horrible customer service. Two of the same products went faulty, exhibiting the same fault. One failed within two days, and the other within four months. I wanted to exchange them for different products, but was denied. They only offer repairs. Repairing LED strips? The customer service is rude, as is the management. I am going to lodge a complaint with CASE and the Small Claims Tribunal to address my grievances. I am also going to post warnings everywhere to alert people to the risk of buying products from them. Buy at your own risk!

Sammy

Sammy

1

Please do not buy their products. The mechanism and parts are lousy, and faulty within 4 months. I had to repair it three times. The service was also poor. I'm guessing the management is poor as well. BOYCOTT, please! (I bought mine at Oasis Terrace.)

Serena Tan

Serena Tan

1

Their Oasis outlet sales associate is incredibly rude!