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Rating Summary

2.6

10 reviews

5
60%
4
80%
3
100%
2
80%
1
60%

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Reviews for Royce'

Ronnie

Ronnie

4

Delicious and premium chocolates at a high price. Most of the chocolates do taste delicious, but I recommend the baton cookies and chocolate wafers (pictured below). They are very suitable for gift-giving, although the price is quite steep.

D. Wei

D. Wei

1

I was there last night around 7 pm to purchase chocolates as gifts. The female staff member was impatient and seemed unhappy to serve us. This is not the way to treat customers who patronize your shop.

Perlyn

Perlyn

2

The chocolate is very nice, but the sales staff's attitude is not good at all! She doesn't know how to deal with customers nicely and in an appropriate way.

Jiamin A.

Jiamin A.

1

Please allow your CapitaLand rewards to accept cents, like most retailers do! I had overpaid with Capitaland rewards by 43 cents. I immediately mentioned to the promoter that it was okay to forfeit the 43 cents, but the promoter reacted with irritation and impatience. At the end of the transaction, she passed me the receipt in one hand without looking at me. I suggest looking into stress management for your staff, or practicing better customer service when encountering similar situations. Purchased on November 12th at 7:22 PM.

Ivan Lee

Ivan Lee

1

Went to the store to get fruit bars. The cashier's attitude was a bit unpleasant. Royce can do better with promoter selection.

Jasmine Goh

Jasmine Goh

5

Checking out fine chocolates. Good for gifts and home gatherings!

Anthony

Anthony

5

Referred by a friend. Tried it. The chocolate is excellent. Worth it! 😋😋 Milk chocolate is not too sweet. Perfect 👌🏽

Nicholas Tan

Nicholas Tan

1

I'm very sorry that you're closed at 11 AM. The plan was to buy a present for my beloved, but unfortunately, it didn't work out. I hope you open a shop at the airport soon.

Kelvin CHAN

Kelvin CHAN

4

Good choice of chocolate available, and I love that the chocolate bar options don't need refrigeration. You'll definitely be able to find something you need. The staff is friendly and helpful. They were willing to help pack the chocolate into individual bags to make the gifts more presentable. We bought about 20 bars of chocolate, so it was no small feat. I'm grateful to the staff for making this possible. Enjoyed shopping there.

Tan Adeline

Tan Adeline

2

I am disappointed with the early expiration date. Shouldn't it be around a month from the purchase date?