The seat is very uncomfortable and narrow. Getting backache while sitting throughtout the end of the show. The seat cushion is flat, really feeling very uncomfortable. Hopefully the management can look into this issues and wish it can be improved.
Thank you.
chew irene
5
Staff is friendly n respectful. A small talk make a difference to the customer.
Excellent communication service.
Thumb up.
Nobita C
3
Been patronising GV Tampines from time to time over the past decade, and I'm grateful for the satisfactory customer service here. However, legroom continues to be an issue here for me across the halls. Popcorn quality, however, has also gone down. I recall liking the popcorn here best when compared to other GV cinema halls but it is no longer the case...
Gregory Athanasius
4
According to a company release, after 19 years of providing movie showing in the East, Golden Village Tampines reopens following a short hiatus on Monday, 20th April 2015. The revamped cinema now boasts a sleek new interior, an auto-gate system and automated ticketing kiosks, giving patrons a quicker cinematic experience from the very moment they step into the cinema.
All eight halls in Golden Village Tampines now come equipped with ProBax® seats. The ProBax® seat is the seat of choice for Golden Village as it ensures patrons enjoy prolonged comfort and improved posture.
Recommended to have in future for GV cinema, a wider and extended seats as it feels cramped and squeezy, and often long hours patrons will feel extremely uncomfortable.
Karen Koh
1
The seats were so uncomfortable, even OTH seats are much more comfortable. The seats have no proper support. The screen were also not the best clear screen, some low light movie in dark areas were basically too dark to see anything. Lady Staff at the popcorn station was so rude when ask what are the promo available. Haven't been so unhappy watching a movie before. Other than the show is nice, nothing else I like about gv tamp. I will suggest to go century square or tamp hub to watch show, much better and higher comfort!
Troy Low
2
Nice service, clean and good. But definitely got ripped off for food. Plus I really hate it they don’t have a normal set for drink and popcorn then overcharged to make us buy useless shit like the Snow White tumbler. Please be more environmentally considerate and stop consumerism.
Joyce G
1
I don't want to give even one star. I spent 80 SGD but didn't get to see the movie. It was a very bad experience. My good mood for the weekend was ruined by this Indian staff. I will never come to this place again. Everyone, stay away!
Brian Wong
5
Dear Golden Village Tampines,
I am continually impressed by the exceptional professionalism, dedication, and generosity displayed by your staff.
As a person with disabilities, I truly appreciate your commitment to creating a welcoming and inclusive environment where every guest feels valued and supported.
Your cinema stands out for its exceptional kindness, generosity, and attention to detail. I would like to give special mention to Mr. Wei Hong for his outstanding service and care during my recent visit.
Thank you for creating such a warm and exceptional customer experience.
Warm regards,
Brian
jimmy chew
5
Friendly and approachable staff..clean environment. Totally enjoyed my show
Tashfique Niloy
2
Seats are very uncomfortable to sit on, maybe it's too old already.
I went last time it was fine. Now it's very hard to sit down for too long. Changed seats still same.
The air inside also seems very stuffy/dusty. I'm asthmatic I could feel there's a lot of dust maybe in the carpet or the chairs.
It was also very warm, Aircon didn't seem to be working properly. Hall 4.
Payment by card for promotions requires the physical card. Not everyone carries physical cards these days, it's all on e wallets. This was a bad experience.