Great service, great products! 👍🏽 Replenishment store for my Bobbi Brown Skin Long Wear Weightless Foundation.
Nurul Izzah
5
Great service by Billi! I was running out of lipstick and decided to try my first Bobbi Brown lipstick. Billi was very helpful and patient with me. She even applied the lipstick on my lips, and I immediately liked it and bought it! 🫶🏼
Michelle Tan
5
This place is friendlier than the Orchard branch. I have been going for their eyebrow trimming for two years. Both Net and Fiona are very patient and meticulous, leaving no stray hair behind.
Venugopal Shankar
1
During my visit to Bobbi Brown in Tampines, I noticed announcements about their foundation products. Since I was interested in finding a foundation for myself, I paid attention to the announcements. However, a lady was distributing coffee, and I felt she judged me based on my uniform. Despite passing by me multiple times, she never offered me any. Initially, I thought she hadn't noticed me, but by the end of my visit, she still hadn't acknowledged me. I was genuinely interested in purchasing foundation from Bobbi Brown, but feeling judged by your staff left me upset and disappointed.
Ameera Hani
5
I had such a great experience when I was there on February 5th in the evening. I didn’t catch the MUA’s name, but the service was so pleasant that I was immediately sold on the products she let me test. When I got my shade matched, it was quite a good customer experience. She clipped my hair, moisturized, prepped my skin, even set it, and asked if I would like to try any concealer or other products to finish the look. I highly appreciate her service and the way she appeared to be happy and passionate about serving her clients. 10/10, I highly recommend! I only wished I had gotten her name so I could give her a shoutout.
Tang Sheree
5
I was at the Innisfree shop in Tampines Mall looking for blush. The staff told me they were sold out and walked back to the colleague she was talking to. So I walked over to the Laneige shop and browsed, but they had no makeup products. Then I went to the Bobbi Brown shop, which was my first time there. I was greeted by a friendly-seeming Chinese lady. She asked me what I was looking for and introduced a few products. She asked me to sit down and if I was okay with trying out the products. I said yes. I felt welcomed by her greeting and service, unlike the other two shops. So I bought an eyeshadow stick, lip cream, and a limited-edition blusher/highlighter. I was a happy customer and had a great experience at Bobbi Brown in Tampines Mall! I'm sorry I forgot the name of the Chinese lady. I was there shopping on May 22nd at noon. She made my day worthwhile, and I happily tried out the makeup the next day. Keep up the good customer service!
CCH HHH
1
"I really wish your boss would see this.
I was trying to find the perfect concealer duo.
I went twice and bought a color corrector, but it was the wrong shade.
I bought a new concealer, but the undertone is completely yellow, and I have cool-toned skin.
Your sales associate has very little product knowledge and didn't apologize for my first experience, and I STILL got an unsuitable product."
Ai Hua Choo
5
I had an eye makeup session with Nethmi. Thank you for going the extra mile in introducing techniques and products aside from the eye area. I walked away with face and lip products 🙂 I appreciate your valuable tips and patience!
Meera Joseph
1
"Your counter staff is extremely rude. I went to buy a few products but returned empty-handed. She was not only rude to me but also to a few other ladies who walked in, and all of them returned empty-handed. If you want business, you'd better get service-oriented people."
Kristin Goh
4
"My go-to BB shop because of the friendly staff, especially Sharon. She's always willing to help and advise on the products. 👍🏻👍🏻👍🏻"