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Rating Summary

3

5 reviews

5
20%
4
60%
3
100%
2
60%
1
20%

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Reviews for arena

Thomas Tan

Thomas Tan

5

I needed a pair of swimming goggles, and the staff was very helpful, providing information about the options and allowing me to try on a pair before purchasing. Also, I left a bag behind at the shop, and the staff chased me all the way to the escalator to hand it to me. Very nice people and good-quality products.

Victor

Victor

1

"I went there a couple of months ago to get swim apparel for my family of six. I thought I was getting premium stuff that would last. After a month of usage, the apparel became soggy, stretched out, and full of stains and patches. Worse yet, when we reported the issues, the indifferent staff gave a clueless look, as if to say, “So, what do you want me to do?!” I advised them to at least report it to the supplier and management, but I'm not sure if they ever followed up! That was $400 down the drain for premium apparel 😞😩. After this experience, my negative view of Decathlon has been reinforced. I’d rather pay five times less and get the same quality. Give this shop a miss..."

Tan TY

Tan TY

5

I give 5 stars! The young sales girl provided very good service today. I went with my family, and at first, the woman with long hair didn't seem eager to serve us. We were about to leave, but the young girl saw us and offered to help. She introduced and explained the product very clearly. This is the kind of customer service we need. Good job!

Rain Tan

Rain Tan

1

Edited review: "Very rude retail sales staff."

Wenqiang He

Wenqiang He

3

Just too expensive.