SUPERVISOR

Key Responsibilities:

• Supervise and coordinate the daily operations of the restaurant
• Ensure all staff adhere to service standards, hygiene, and cleanliness protocols
• Handle customer feedback and resolve complaints professionally
• Assist in staff scheduling, training, and performance evaluation
• Monitor stock levels and coordinate with the kitchen for smooth service
• Ensure compliance with food safety regulations and company policies
• Support marketing or promotional activities as assigned
• Report to the Restaurant Manager or Director on operational matters

Job Requirements:

• At least 2 years of experience in a supervisory role in F&B or hospitality
• Strong leadership and communication skills
• Service-oriented, with good problem-solving abilities
• Able to work on shifts, weekends, and public holidays
• Basic knowledge of restaurant POS systems and MS Office preferred