Job Description

Responsibilities:

Prepare and issue renewal terms
Send reminders for accounts due for renewals that are pending confirmation
Send renewal checklist and update Corp ID records
Download claims reports
Prepare benchmarking reports
Amend renewal terms after negotiation with Business Units
Follow up on renewals confirmation on package plans and tailored plans to avoid lapsed in cover
Follow up on outstanding premium
eDM creation (eg. LIG interim result, training, ad hoc)
Liaise with vendor on Marketing collateral (eg. Monthly achievers poster, gifts ordering, ad hoc)
Scheduled communication (eg. Mental Resilience Program)
MS form creation (ad hoc)
Assisting in issuance of policy contracts and policy schedules
Ad-hoc administrative duties as assigned