I rarely leave reviews, but the outstanding service I received from Jeff and Ally absolutely deserves recognition!
When I first visited the store on Saturday, Jeff was incredibly patient, knowledgeable, and genuine. His attention to detail and willingness to walk me through every question gave me complete confidence in my decision. It wasn’t just customer service; it was customer care. His professionalism and warm demeanor truly made the experience exceptional.
Today, I returned to finalize the purchase and was assisted by Ally, who was just as delightful! She handled everything seamlessly and ensured the process was smooth and hassle-free. Her friendly and accommodating approach made me feel completely taken care of.
Jeff and Ally's sincerity and dedication to excellent service made what could have been a stressful decision an enjoyable one. I couldn’t be more grateful, and I highly recommend this store to anyone looking for not just products, but people who genuinely want to help you make the right choice.
Thank you both so much!
Frederick Ian Villian
5
Saifuddin's customer service from Prism Plus at Tampines Mall has been very helpful. He helped us pick the best products to buy and ensured we got good value for our money. We're glad he helped us purchase our TV and mini fridge today.
Hairul Azmi
5
1. Professional & Knowledgeable
Anthoni Rao provided outstanding service from start to finish. He was incredibly knowledgeable about the products and took the time to explain every detail clearly. I felt confident in my purchase thanks to his honest advice and expertise. Highly recommended!
2. Exceptional Customer Service
I had an excellent experience with Anthoni Rao. He went above and beyond to ensure I understood the features of each product and helped me choose what was best for my needs. His professionalism and in-depth knowledge really stood out. Great service!
3. Expert Guidance with a Personal Touch
Anthoni’s product knowledge is top-tier. He explained things in a way that was easy to understand and helped me make an informed decision. His friendly and approachable manner made the entire process smooth and pleasant. Truly commendable service!
4. Honest and Insightful
It’s rare to come across someone as genuinely helpful as Anthoni Rao. His advice wasn’t just informative—it was tailored to my specific needs. I appreciated his honesty and depth of knowledge. A great asset to any team!
Yashwin Nair
5
I recently purchased a PRISM+ 86-inch TV at the IT Show, and the experience was fantastic. The sheer size and picture quality of the TV are truly impressive—crisp resolution, vibrant colors, and immersive viewing that transforms any living space into a home cinema.
What made the experience even better was the excellent customer service. Jordon, the sales attendant, was incredibly knowledgeable and patient, answering all my questions about the TV’s features, installation process, and warranty. He took the time to walk me through the different models and helped me find the best deal that suited my needs.
Karen Fong
5
Retail staff - Jeff was very kind and supportive in explaining the products we were interested in purchasing. In the end, we purchased a System 4 air and washer from him, thanks to his excellent service and knowledge.
Denise Tan
5
I had a truly wonderful experience at Prism+ Tampines Mall, thanks to the outstanding service from Jeff and Ally. They were incredibly patient and attentive, and went above and beyond to assist my mum in selecting the right fridge. Both of them took the time to explain the features clearly, answered all our questions with care, and ensured my mum felt confident and comfortable with her purchase. It’s rare to come across such genuinely kind and helpful staff — Jeff and Ally are absolute gems! Thank you for making this such a smooth and pleasant experience.
Faris Sa'at
5
Served by Vincent, a very warm staff member from Prism! I loved the service and the explanation of the product. He also directed me to promotions on Shopee to save money!
Brian Goh
5
Well done salesperson Jeff, who answered my questions patiently. He gave a very detailed explanation and demo. Deserves a 5*.
Huang Qi En
5
I had a fantastic experience at Prism Tampines Mall, thanks to Zhin Feng! I went in to buy a monitor arm, and he was incredibly helpful and friendly throughout the process. He took the time to explain the different options, ensuring I got the right fit for my setup. His knowledge and patience made the whole experience smooth and enjoyable. Excellent customer service—I highly recommend visiting Prism and asking for Zhin Feng if you need expert advice!
Muhammad Firdaus
5
We visited the Prism booth during the Smart Home Tech Show and were served by Ho Kai Sheng. He was extremely knowledgeable and explained the details of the mini OLED monitor clearly and confidently. It was evident that he knew the product inside and out. He guided me throughout the purchase process with great attention and care. I truly appreciated his excellent service and assistance. Thank you!