Poor quality product, the price isn't worth buying. Please compare other brands, there are lots of brand cheaper and better quality than Levis
Bridget
5
Good service. Very friendly and accommodating staff. Really grateful that they were willing to reserve an item for us over a phone call. Thanks guys 😀 …
Shelley Goh
1
My husband bought a pair of Levi’s shorts from another outlet but took it to the Tampines store for alteration. Was VERY DISAPPOINTED with the service we received when we collected the altered shorts. It was 1/2 inch longer than we wanted and the female staff member that served us was just trying to talk her way out of the botched job!
1. She insisted that they did the alteration right - and took out the piece of fabric that was cut saying it was 2 inches as we asked. I told her to measure it and it turned out to be 1 inch.
2. She kept trying to TALK OVER me to explain why it was 1/2 inch longer because of the process they took to do the alteration - I’m not an expert but shouldn’t the tailor take up however much fabric required to get it done to the customer’s requested length?
3. She then told me that the tailor said that they didn’t want to take up too much in case the shorts would feel tight - the tailor was able to make a judgement on this without having met my husband?!?!
4. She finally agreed to have the alteration readjusted - this meant we had to come back the next day at our inconvenience to pick up the shorts.
After all of the above, she NEVER ONCE APOLOGIZED for the mistake!!!! In fact she made us feel like we were creating such a big fuss over 1/2 inch and we should have just accepted it as is. WORST CUSTOMER SERVICE EVER. I would encourage Levi’s to investigate this particular staff member and provide adequate training to ensure that this doesn’t happen again. It has really left a bad taste and it’s now all I can think about when I hear/see the word Levi’s.
Heng Jie Tan
5
Needed help with a Jacket and Jovan really went the extra mile to help me. Really appreciate such a wonderful shopping experience!
physika
3
Had a positive experience but I guess that's because I was the only customer at that time. Shop is conveniently located opposite the MRT so you can't miss it.
Abhinav Joshi
4
Got what I wanted. A good collection of colors and jean styles - 501, 511 ....
N K
3
A regular Levi’s outlet offering the standard range. Staff are friendly and polite.
Germaine Seah
5
Really like the skinny jeans from Levis, they are so beautiful and durable.
EQKA S
1
Not a good experince. If your not happy with the customer standing in the retail outlet. Please remain professional and not use a high tone when asking if we needed asisstance.
Tom Lee
1
Last Saturday bad experience tampines Levi's staff f..k attitude..