I bought a package and would say the masseuses all have very good skills. I don't know much English, but it was still okay for me because, hey, it’s the massaging skills that matter. What I can’t accept is that the front desk ladies ALSO DON'T KNOW ENGLISH. How can you be working at the front desk and not know English? I wanted to pay by card for the top-up… they didn't know how to do that either. I said I had no cash and wanted to pay by card. She kept talking to me in Mandarin. I took out my card, and then she figured it out. Why hire them as front desk if they don’t know any English at all? They are located in Tampines Mall. TM has people of so many different races and religions visiting the place. They don't even know simple English! Seriously, please train your front desk staff with the basic English required for customer service! Don’t tell me they don't even know the terms "cash" or "card" in English!
Visited the Tampines Mall outlet yesterday, and it turned out to be a very unpleasant experience. We were really put off by this pushy Filipino lady with long hair. We already told her that my cousin couldn't fit in the t-shirt size, but she kept repeating, at least five times, that she could give a discount if we bought the t-shirt. Hello! It's not about the money! Why should we buy something when the size doesn't even fit? Please reflect on your sales technique! I don't even want to give a star, but I have no choice as I can't post without one. Zero stars are given.
I am delighted by the customer service provided to me at the Giordano store in Tampines Mall, level 2. I was served by TOMANENG ESTER ALOG (GFO 04669).
ESTER is an asset to GIORDANO. I went to buy a pair of pants for my wife and ended up buying two pairs each, both for me and my wife. If Ester had not been at the counter, I may not have spent this much at the store.
I would like to appreciate ESTER for her customer service skills.
"Utterly disappointed with the misleading promotion from Giordano! The advertisement boasted $19 per tee for a minimum purchase of two pieces, showcasing five different tees. However, upon payment, I was shocked to find I was charged $23 per tee. When I sought clarification from the sales staff, I was informed that only the center tee in the advertisement had the discount. This is blatant false advertising! I'm deeply unsatisfied with the discrepancy and lack of transparency. This experience reminds me why I avoid shopping at Giordano. This establishment's practices are unacceptable. #FalseAdvertisement #CustomerExperience"
The lady manager and sales staff are very friendly and helpful. The store is also clean and neat, and it was a nice shopping experience for us to shop for national days' clothing for our kids.
Giordano is a renowned fashion retail brand with a branch located at 4 Tampines Central 5 in Singapore. The store is conveniently located within Tampines Mall, one of the largest shopping centers in the area.
The store is spacious and well-organized, making it easy for shoppers to browse the collections of clothing and accessories. Shoppers can find a variety of clothing options, from t-shirts and jeans to dresses and jackets, catering to both men and women. The staff at Giordano 4 Tampines Central 5 are friendly and knowledgeable about the products, providing excellent customer service to ensure a pleasant shopping experience.
Overall, Giordano 4 Tampines Central 5 is a must-visit destination for fashion lovers looking for trendy, comfortable, and stylish clothing options. With its excellent location within Tampines Mall and exceptional customer service, it's a shopping experience you won't want to miss.
One of the many branches in Singapore. They offer seasonal T-shirts for different festivities, which is good if you need to buy the same basic shirt for a group. It's a basics-focused store, and not what I would look for if I needed anything else.
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