Sales & Mobile Repair Technician

Responsibilities:

● Greet, address customers’ inquiries, and assist customers in selecting the right

mobile accessories based on their needs and preferences.

● Provide expert product and/or service recommendations, demonstrating

knowledge of the latest accessories, trends, and technologies.

● Build strong relationships with customers to enhance loyalty and encourage

repeat business.

● Maintain in-depth knowledge of the full range of mobile accessories we offer,

including phone cases, screen protectors, and more.

● Handle sales transactions and process payments accurately.

● Meet or exceed sales targets and contribute to store performance.

● Assist with inventory management and stock replenishment.

● Collaborate with the store manager to ensure the smooth day-to-day operation

of the store.

● Maintain an attractive and organised store layout through effective visual

merchandising to enhance the shopping experience.

● Ensure compliance with store policies and procedures.

● Diagnose, troubleshoot, and perform general repairs (e.g. screens, batteries,

etc.) for various issues with smartphones, tablets, and other mobile devices to

help our customers identify their device issues and needs.

● Participate in ongoing training provided by the company to stay up to date with

the latest repair techniques and technologies.

● Other related work assigned by the Supervisor.